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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

July 12, 2016

Prestige BMW Staff and Service Staff went out of their way to be both accommodating and gracious. We have been buying BMWs from Prestige for years and have not been disappointed y More

by JHSaddle River
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Jim Casella
July 12, 2016

They stole my husbands diamond ring Awful lying people work here. They stole my husbands diamond ring from the car within 15 mins and now they are lying about it. They have tried to chea More

by Trishas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jeff Cicero, Clay Vieni
July 11, 2016

Gregg Scott, James Porrazzo & Dwayne Wong First let me compliment the entire Prestige BMW family on their professionalism! Far above the neighboring BMW dealerships! Next I want to highlight More

by j_franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Scott, James Porrazzo
July 11, 2016

Quick and Easy! Lori Asserson followed up with me, heard what I wanted, and got it done for me! The process was seamless and efficient. It was a pleasure working with More

by jbier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson
July 09, 2016

Teamwork I came to the dealership with trepidation as I personally find most dealerships give me anxiety. I met Elvis in sales and was quite pleased with his k More

by SharonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Valentin, Eric Thomas
July 08, 2016

Great Experience - Will be back for future cars Lori was attentive, knowledgeable, and helped me through every step of the process with zero pressure and even made sure my insurance was set up prope More

by albertleong88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Marcus Dais
July 08, 2016

Professional & efficient The overall experience of shopping at BMW Prestige was pleasantly professional and extremely efficient. All staff is very well trained & the showroom More

by snb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Casella, Tomasz Wygonik
July 08, 2016

July 2016 Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took More

by KFoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo, Eric Thomas
Jul 08, 2016 -

BMW of Ramsey responded

Greetings! We are so happy to hear that you had a positive experience with Mark and Dwayne in Sales. They exhibited the customer service that Prestige BMW prides itself on. We apologize to hear that your experience with F&I was not similar. Our GSM Fernando Cerqueira has been informed of the situation, and aside from offering his apologies, he has asked that you contact him directly for any future concerns or issues, so he can assure you receive the service you deserve. He is also going to speak with the employees involved in providing anything less then a stellar experience during your time spent at our dealership. To contact Fernando in the future, call 201-258-6094 or email: FCerqueira@driveprestige.com

July 08, 2016

Awesome Experience I am completely satisfied with my buying experience with Rocco Chiusano and rest of his team at Prestige BMW.Rocco helped a lot in the whole process, More

by Prasadreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Fernando Cequeira
July 05, 2016

Great experience . The entire team made certain that the experience of purchasing this car was nothing short than perfect . The car was delivered as I expe More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Dennis Clifford, Fernando Cequeira
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