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BMW of Ramsey
Ramsey, NJ
4,504 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,504 reviews
January 22, 2007
I brought my 540 to this location once to have it serviced. The car would hiccup when starting up at times. This dealership does not know what customer service is. They told me the problem was serviced. The car would hiccup when starting up at times. This dealership does not know what customer service is. They told me the problem was my after market cd player and charged me $100 for diagnoses. They said since the problem is with a non oem product I have to pay for the service. I believed them and drove the car around with the cd player disconnected and the problem persisted. BTW they scratched my car during the visit. I know they did it because I detailed and waxed the car the day before I dropped the car off. Fed up and took the 540i to Park Ave.....told Dale what happened and I said keep the car as long as you want until you find the problem. All they did was adjust the computer and everything ran smooth. One thing I noticed, BMW dealers all have an attitude. Because of this I may not buy another BMW again. I get better service from Toyota, Honda and Lexus dealer. More
by ryip
Helpful July 29, 2005
It is pretty funny how these dealership disrespect their customers. I for one will continue to echo the comments that no one should do business with this organization until they get it right! My experie customers. I for one will continue to echo the comments that no one should do business with this organization until they get it right! My experience was the return of a lease. Car in perfect shape, not only from my mouth but from the inspection. Sal and company proceded to treat me as if I was some junky bringing in a accident ridden vehicle. Let me say this, once again BMW and this dealership has let me down again. BMW becuase they continue to allow delaerships like this to exist; they are not even number one in sales! And the dealership because they just don't get it. Customer is King!! -Happy 750Li owner from (CPO) WWC in NY. More
by 750BMW
Employees Worked With
Receptionist, & Sal (Sales Manager)
October 24, 2003
I had a unique experience with Prestige which I must say has made an unforgettable impression. I went through 3 745Li's and though I was accommodated as stated by the dealership with brand new vehicles I m has made an unforgettable impression. I went through 3 745Li's and though I was accommodated as stated by the dealership with brand new vehicles I must say the management handled the entire fiasco unprofessionally. I may buy another BMW but I am sure not to buy is from Prestige! More
by gbelton10
Employees Worked With
The Entire Sales management Team: Kathy, John, Peter, Chuck and a few others.
May 10, 2003
I wasn't planning on posting anything, but my experience here was just so good that I felt I had to. I picked this dealership because of the friendly salesmen. The others (park ave, difeo) were rude and p here was just so good that I felt I had to. I picked this dealership because of the friendly salesmen. The others (park ave, difeo) were rude and pushy. Got a great deal on my 330ci. Dealer activated my self installed OEM alarm for free a couple of weeks after I took delivery!(usually most places charge $45) Great great dealership... More
by wah
