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BMW of Ramsey

Ramsey, NJ

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Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

June 15, 2023

Professional Customer service Transparent Friendly Totally best car service in North No Without question top customer service More

by mewnozas
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 16, 2023 -

BMW of Ramsey responded

Providing top-notch customer service, professionalism and transparency is our pleasure. Thank you for taking the time to highlight these details about our team. For any future automotive needs, we hope you will continue to choose our team at BMW of Ramsey.

June 15, 2023

They were very knowledgeable took time to explain the issue and address all of my concerns . It was an outstanding experience . They have definitely earned a customer for life ! More

by JENDERIN
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Candela
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Jun 16, 2023 -

BMW of Ramsey responded

This review truly made our day! Providing you with knowledgeable and informative service was our pleasure and we look forward to having you as a customer for life here at BMW of Ramsey.

June 15, 2023

Fantastic He was great very professional. I would love for him to work on my car again More

by CRAWFORD.JOSEPH1
Recommend Dealer
Yes
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Jun 16, 2023 -

BMW of Ramsey responded

Hey Joseph, we are happy to know that our team showed you professionalism during your recent service, and than you hope to return for your vehicles next due service. Until then, we wish you safe travels.

June 15, 2023

He was professional, responsive and a great help. He is always helping me meet my needs as I needed my car expedited since I have friends coming into town. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Ted
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Jun 16, 2023 -

BMW of Ramsey responded

We appreciate you placing your trust in our team to deliver upon your vehicle needs. We are happy to have ensured your vehicle was ready in time for your visiting friends. We hope that you enjoy your time with them, and that you will keep BMW of Ramsey in mind for any future automotive needs.

June 15, 2023

Kenny makes my life easy when in ring my car in. Ramsey BMW is a great place to service your car More

by TSCARPA79
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Jun 16, 2023 -

BMW of Ramsey responded

Kenny and our team are more than happy to continuously provide you with a smooth experience each time you bring your vehicle in for service. We appreciate the kind recommendation you have shared here and look forward to your next visit at BMW of Ramsey.

June 15, 2023

Thorough and intensive Received follow up phone call and text. Didn't have to wait when picked up car More

by ALNRI
Recommend Dealer
Yes
Employees Worked With
Anna persuchio
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Jun 16, 2023 -

BMW of Ramsey responded

Providing thorough service and communication for you and your vehicle was our pleasure. Thank you for trusting our team at BMW of Ramsey, we hope to have the opportunity to serve you again.

June 15, 2023

Excellent customer service Ted always give me his best to provide w amazing customer service. More

by erniesurco777
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Jun 16, 2023 -

BMW of Ramsey responded

Ted and team here at BMW of Ramsey are always happy to provide exceptional customer service. Thank you for taking the time to recognize this, we hope to have the opportunity to serve you again.

June 15, 2023

Professional, courteous, efficient. I could not be happier with the advisor. She is the best and I would be happy to work with her again. More

by SergeS
Recommend Dealer
Yes
Employees Worked With
Anna
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Jun 16, 2023 -

BMW of Ramsey responded

Providing professional, courteous, efficient service is our pleasure, Serge. We are pleased to know you enjoyed the advisor assigned to your service and will be sure to share your kind comments with her. For any future service needs, please continue to keep BMW of Ramsey in mind.

June 15, 2023

Listen about the issues with side view mirror / it has been in for this same issue 3 times! More

by CTRUMS
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Jun 19, 2023 -

BMW of Ramsey responded

Hello, Thank you for visiting our store. It is regretful to see the issue you have experienced with your side mirror persists, as it is always our goal to resolve each of our customer's concerns. At your convenience, please consider contacting me directly so that I may help ensure this is attended to. Jim Crowe 551.777.5590

June 15, 2023

Excellent service. Courteous and efficient Car came back clean and repair was perfect. Excellent well run service dept More

by BARRY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

BMW of Ramsey responded

Thank you for sharing this kind review of our team, Barry. We are honored to have provided you with efficient, courteous and accurate service. For any future needs, we look forward to having you back at BMW of Ramsey.

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