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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

June 05, 2023

Great customer service and a very friendly staff. The facilities are nice and easy to set up a mobile office if you decide to wait. More

by Jmb10wyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Jun 05, 2023 -

BMW of Ramsey responded

Thank you for the kind review and for making yourself at home while we serviced your vehicle! We are pleased to read it worked out well, and hope you plan to return to BMW of Ramsey for any future needs.

June 05, 2023

Ben Abramov was amazing as always! This is my 3rd BMW that I have routinely serviced at BMW of Ramsey and every time Ben is consistently exceptional. I never have to wait, everythin More

by JAWRIGHT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 06, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to review your visit to BMW of Ramsey. We are thrilled to learn about the excellent assistance provided by Ben. We will be sure to pass along your kind remarks. Come visit us again soon!

June 05, 2023

Ben is my guy! Super fast and friendly service. He helped me out with my x3 Service and gave it back clean and ready for the weekend. More

by Mikecastellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 06, 2023 -

BMW of Ramsey responded

Thank you for the review! We will be sure to pass along your kudos to Ben and the BMW of Ramsey team. Enjoy your weekend!

June 02, 2023

The best in service and sales. Very professional and an ease to visit. Pleasurable experience always. The service staff. Especially Anna is a joy to deal with, Their analysis is More

by JOEV2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

BMW of Ramsey responded

Hey Joe, Thank you for taking the time to share these kind words following your recent visit! It was a pleasure working with you as always as well, and our team hopes to have you back at BMW of Ramsey again.

June 02, 2023

Veronica was great to work with. Communicative throughout the process and even after. Made for a seamless experience. More

by MJMBB3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
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Jun 05, 2023 -

BMW of Ramsey responded

Thank you for sharing this kind shoutout of our team member, Veronica. We are happy to know she ensured your experience was seamless and that you remained informed throughout. If there is anything our team at BMW of Ramsey can do to help in the future, please don't hesitate to reach out.

June 01, 2023

The customer service team was welcoming and friendly. I felt appreciated for taking my car in for service. More

by asdangelo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Ramsey responded

You most certainly were appreciated, and you still are. For any future service needs, please continue to keep BMW of Ramsey in mind.

June 01, 2023

Clean, friendly service. God awfully slow. Went for an oil change, waited for almost 5 hours for it to be done. I don't care how long it takes, but I should have been made aw More

by TomRundle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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Jun 02, 2023 -

BMW of Ramsey responded

Tom, While we appreciate your candid feedback, we hope you will understand our team works diligently to perform these walk-in oil services in the order that vehicles arrived. I would also like to extend my apologies for the estimated wait time not being communicated more clearly and can assure you this feedback will be share with our service team in hopes of improvement. Jim Crowe 551.777.5590 Service Director

Jun 02, 2023 -

TomRundle responded

Jim, it was a scheduled appointment, not a walk-in. The appointment was for 8:00am, the first available appointment.

June 01, 2023

BMW of Ramsey is a great dealership. I have purchased 5 cars and will go back for a 6th. Jason is a great advisor and always does an outstanding job. More

by dbonagura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Ramsey responded

Both our sales and service team have greatly appreciated your loyalty throughout your ownership of these 5 vehicles. Cheers to seeing you back at BMW of Ramsey for number 6!

June 01, 2023

I was happy to be given a loaner and was given a good understanding of the process and was keep up to date on the process once completed the advisor reviewed the recommendations and we agreed on what I w More

by JNALLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Jun 01, 2023 -

BMW of Ramsey responded

Hey John, Ted and team are happy to have worked with you on a service plan that fit your current needs. We are also happy to know you found the loaner and level of communication provided to be convenient, and hope that you will continue to think of BMW of Ramsey for any future service needs.

Jun 02, 2023 -

JNALLIN responded

I can honestly say I was very happy with the service and I can’t say the same for my experiences at other dealerships

June 01, 2023

Jason has always been helpful in facilitating a fast and cost efficient resolution to my cars problems More

by CHARLIEWU8211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to Jason and the team here at BMW of Ramsey, Charlie. We are more than happy to continuously provide helpful, cost effective and timely service.

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