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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

May 30, 2023

It’s a very nice dealership. I would recommend it to someone looking for a BMW or for service. More

by SM7461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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May 31, 2023 -

BMW of Ramsey responded

We appreciate your willingness to recommend our team here at BMW of Ramsey, and look forward to providing those you recommend to us with quality care!

May 30, 2023

Went there for an issue, and the issue was resolved the next day very fast service More

by Jose santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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May 31, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to diagnose and resolve the issue you experienced with your vehicle, Jose. Our team here at BMW of Ramsey is more than happy to have assisted you in a timely manner and we hope to have the opportunity to do so again in the future.

May 30, 2023

No communication with customer regarding status of repairs. Still waiting for status of parts which advisor advised “will keep you informed. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Croth1 It is concerning to read the feedback you have shared here, as this is not a common occurrence within our service department. I can assure you I will be looking into your recent experience and hope that you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 30, 2023

The process was cordial and professional. I have confidence that if I need help with something following my purchase my team at BMW of Ramsey will be there to support me. More

by BOCALLAHAN
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Braunschweiger and Dan Frost, Robert Redcross
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May 31, 2023 -

BMW of Ramsey responded

Hello Bo, Congratulations on your purchase and thank you for going out of your way to write about your confidence in our team. We will absolutely be here to assist with any service needs moving forward. Until then, enjoy!

May 30, 2023

No stress buying experience. Awesome sales department. Thanks Alex 😎 . Y e s will buy there again. More

by Mirekpl14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrek Alanos, Marcelo Garcia
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May 31, 2023 -

BMW of Ramsey responded

We always love to see when our customers plan on returning for future purchases. Thank you for taking the time to review your experience with our team here at BMW of Ramsey, we are happy to know it was a great one!

May 30, 2023

I was referred to Ben, by a friend of mine. He serviced my vehicle, got it cleaned up and brought back to me in a timely manner. Professional all the way through, five stars! More

by Deniz Maden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Thank you for trusting your friends recommendation and bringing your vehicle in for service here at BMW of Ramsey. Providing you with friendly and professional service was a pleasure and we hope to have the opportunity to do so again in the future.

May 29, 2023

I love my rep, dealership and my black BMW! ! The service department is always friendly. More

by Grace.cedeno@cialdnb.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

Hey Grace, we are happy to know you are still loving your BMW and the team here at BMW of Ramsey. We look forward to being your go to dealership for any service or future purchasing needs.

May 29, 2023

Fixed promptly and even on a Saturday. Fit me in and replaced my tire and was hassle free. Well done. More

by CHUCK.BLESSED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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May 30, 2023 -

BMW of Ramsey responded

We are happy to have fit you in for a quick tire replacement, Chuck! Thank you for taking the time to share your experience here at BMW of Ramsey, it means more than you know.

May 29, 2023

Great service and follow up. I had a car in for tire replacement and they found additional work that saved me from a future breakdown. Very happy they are thorough in going over More

by cbuonsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Ben Abramov
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May 30, 2023 -

BMW of Ramsey responded

We are more than happy to go the extra mile to ensure our customer stay safe on the road. Thank you for trusting our team. Until your next visit, continue enjoying the roads out there!

May 29, 2023

Love my car. Alex and Octavio made everything easy and smooth. Will definitely check their inventory for my next car More

by HRZAYEV
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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May 30, 2023 -

BMW of Ramsey responded

Thank you for sharing your purchasing experience with our team members, Alex and Octavio. We are pleased the read the high-level of care they showed you will move you to consider Our inventory at BMW of Ramsey for any future purchases as well. Should the time come, we will be happy to work with you again.

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