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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

May 26, 2023

Anna is amazing, she took the time to sort my huge issue and got it solved! More

by SDONNELLY_760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

Thank you for trusting Anna and team here at BMW of Ramsey to correctly diagnose and resolve the issue you had been experiencing with your vehicle. For any future service needs, our team will be here to help!

May 26, 2023

I’ve always had exceptional service, this last appointment was the exception to the rule. More

by REALTORBRACONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov, Ted Contoleon
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May 31, 2023 -

BMW of Ramsey responded

RealtorBraconi While we are pleased to know our team has previously provided you with exceptional service, I regret to read this was not the case during your most recent visit. At your convenience, the opportunity to speak with you and learn more about your visit would be greatly appreciated. I hope you will consider contacting me directly, Jim Crowe 551.777.5590 Service Director

May 26, 2023

Jason is a true professional. Always finds time to explain issue with the car. And I had many issues with the car. I appreciate his recommendations and explanations. More

by George.repic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

George, thank you for trusting Jason and team here at BMW of Ramsey to properly explain and provide solutions with the issues you had experienced with your vehicle. It is a pleasure to know you trusted our advisement. For any future automotive needs, please continue to keep BMW of Ramsey in mind.

May 26, 2023

The service to my car was completed very professionally and efficiently, and I was totally satisfied. More

by Mary Jane Tierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

We are always happy to know when our customers leave feeling satisfied with the service provided by our team. Thank you for these kind words Mary Jane, we hope to be working with you again here at BMW of Ramsey.

May 26, 2023

Ted was great, he delivered on everything. He was the vehicle on time. He’s very good, I highly recommend More

by jasonpascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

thank you for this short and sweet recommendation, Jason. Ted and the service team here at BMW of Ramsey will always be here to deliver upon our promises! For any future service needs, please continue to keep BMW of Ramsey in mind.

May 26, 2023

Immaculate, attentive. Gave me a great deal. Sales rep Darden Sela was outstanding. Sakes Mabager and finance lead were terrific too. More

by GSCHWAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darden Sela, Tyrek Alanos, Marcelo Garcia
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May 30, 2023 -

BMW of Ramsey responded

Congratulations on your purchase! Darden and team are happy to have helped make it as smooth and enjoyable as possible, and we truly appreciate you taking the time to highlight the aspects of your experience you valued most here.

May 26, 2023

Terrible communication. Actually non existent. Never return calls. Don’t keep you up to date on status of repair. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Crowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Croth1 It is concerning to read the feedback you have shared here, as this is not a common occurrence within our service department. I can assure you I will be looking into your recent experience and hope that you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 25, 2023

They are very efficient and professional. Jim Crowe is a wonderful service manager and extremely helpful. More

by CVOORHEES16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share these kind words for Jim and the rest of our service team here at BMW of Ramsey. We hope to have the opportunity to provide you efficient and professional service again down the road.

May 25, 2023

Awesome people to take care of customers, Jim & Anna Marie are so polite and professional they really make me feel like safe to come back there even that is far from where i live in Dover. They take car More

by CORREATAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

BMW of Ramsey responded

Thank you fro making the trip to BMW of Ramsey all the way from Dover! The least our team could do is repay you with efficient and professional service. We will be sure pass you kind words along to Jim and Anna, in the meantime, please don't hesitate to return for any future sales or service needs.

May 25, 2023

Just an incredible service department. Incredible people that take care of you and will come back time and time again More

by TSCARPA79
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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May 26, 2023 -

BMW of Ramsey responded

If there is one thing our team is proud to offer it is quality service. We appreciate you taking the time to recognize this and hope to have you back at BMW of Ramsey for any future BMW sales or service needs.

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