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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

May 25, 2023

Great service and customer support experience! Ben Abramov was fantastic handling the entire service visit and my X3 was completely detailed at pick Ip. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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May 26, 2023 -

BMW of Ramsey responded

Kevin, thank you for trusting Ben and the BMW of Ramsey team to provide your X3 with quality service. We are happy to delivered excellent care and hope to be working with you again in the future.

May 25, 2023

Jason in the service department is exceptional, his communication skills a second to none. All my expectations were met. More

by vscardigno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

It is a pleasure to see Jason and team here at BMW of Ramsey were able to meet your expectations upon service. We appreciate your business and hope to uphold this high level of communication and vehicle service upon your next visit.

May 25, 2023

Anna was absolutely great! I couldn’t ask for better. Thank you very much. Courteous, professional and patient. More

by SergeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you for choosing to work with Anna and team here at BMW of Ramsey, Serge. Providing you and your vehicle with courteous professional and patient care was our pleasure and we hope to have the opportunity to do so again in the future.

May 25, 2023

Very professional and great service. First class dealership from sales to the service department. Thank you! More

by MMIMMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Providing a first class experience for all of our customer is what the team here at BMW of Ramsey aims to do , and we truly appreciate you taking the time to recognize we achieved this during your visit. Looking forward, we hope to have the opportunity to work with you again.

May 25, 2023

Excellent service, very courteous, professional employees and prompt. I highly recommend BMW of Ramsey for all of your needs More

by PRizkalla0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite, Tyrek Alanos
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May 26, 2023 -

BMW of Ramsey responded

The BMW of Ramsey team greatly appreciates you taking the time to share this recommendation. Providing excellent, prompt and professional care is just what we strive to do, and we look forward to continuing to do so during your future service appointments. Until then, safe travels.

May 24, 2023

It was nice to have access to welcoming, knowledgeable, informed and competent service providers and mechanics. More

by AURELIAROSE2
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
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May 24, 2023 -

BMW of Ramsey responded

Thank you for this kind review. Our BMW of Ramsey team is proud to offer a welcoming, knowledgeable and informative level of care, and we greatly appreciate you taking the time to highlight this. For any future service needs, we hope to have you back at BMW of Ramsey.

May 24, 2023

Terrible. $272 for 5 minutes of work to change 4 tire lock nuts. Will never give my business to them again! More

by DIANEOLEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Pinero
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May 25, 2023 -

BMW of Ramsey responded

Diane, I regret to see the feelings you have post service, as our team always aim to provide transparent and fair service quotes. When time allows, I hope you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 24, 2023

Everyone in the service department has been fantastic. They take care you like family. Everything is always done with a smile. More

by artdipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

BMW of Ramsey responded

We greatly appreciate your continued business and are happy to have you as part of our family here at BMW of Ramsey. Thank you for trusting us to provide quality service to your vehicle, until your next visit, safe travels.

May 24, 2023

Anna is a truly a rock star. ...the dealership is first class... blah blah blah More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

BMW of Ramsey responded

Hey MK, we appreciate the kind shoutout of Anna and the entire team here at BMW of Ramsey. Looking forward, we hope to continue to provide you with exceptional service for years to come.

May 24, 2023

Ben was extremely helpful. He went above and beyond in assisting me with multiple issues. Great experience overall. More

by BUDDYSSPORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
May 25, 2023 -

BMW of Ramsey responded

Thank you for placing your trust in our team to help with resolving your vehicles needed service. We are pleased to find that our team member, Ben, provided you with exceptional service. For any future needs, we hope you will continue to keep BMW of Ramsey in mind.

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