BMW of Rochester Hills

Review Dave was terrific to deal with; responsive, fair, transparent and great at follow up and follow through. Dave made for a great buying experience. I hi Dave was terrific to deal with; responsive, fair, transparent and great at follow up and follow through. Dave made for a great buying experience. I highly endorse. More

Great Experience! I really enjoyed working with Erick. He knew his numbers and was willing to work with me to find the right car for the right price. I'd recommend BMW I really enjoyed working with Erick. He knew his numbers and was willing to work with me to find the right car for the right price. I'd recommend BMW of Rochester Hills and Erick, in fact, I already have! More

Excellent Service Sammi is an excellent sales representative for BMW of Rochester Hills. His competency and professionalism were outstanding. He has a complete grasp Sammi is an excellent sales representative for BMW of Rochester Hills. His competency and professionalism were outstanding. He has a complete grasp of all the available products and knows his numbers. I stopped in on the last day to lease a 2015 vehicle and Sammi made it happen! Robin Carley More

Leasing made easy! Being a millennial I research everything on the web before buying something and I email, text and use my phone for everything. The same goes when I le Being a millennial I research everything on the web before buying something and I email, text and use my phone for everything. The same goes when I lease a car. Tonya Murray made my leasing experience very easy, from configuring the car on the BMW website to picking it up at the dealership, she was always available to answer my emails and phone calls. She created my order and the same week the car was already being made in Germany. She also kept me updated by telling me when my car was built, ship and arrived to the USA. When the car was in the dealership she even arrange for someone to pick me up from downtown Detroit at rush hour plus+ snowing! and drive me to dealership to pick up my car. Thanks to Tonya and all the people I interacted at BMW of Rochester Hills for the awesome experience. More

Exceptional Lease Experience From the moment we stepped into BMW of Rochester Hills, Richard Bell greeted us and made us feel welcome. From that point on, he was attentive to our From the moment we stepped into BMW of Rochester Hills, Richard Bell greeted us and made us feel welcome. From that point on, he was attentive to our needs in a car and worked very hard to find just the right one. Richard even came in on his day off to let us test drive several cars so we could compare different models before making a final decision. He went above and beyond to make a fair deal for us and the dealership as well. More

Positive, seemingly effortless purchase of my new BMW Professional, courteous, friendly, personable... characteristics I'd use when describing the people we've met at BMW of Rochester Hills. Matthew Vazan Professional, courteous, friendly, personable... characteristics I'd use when describing the people we've met at BMW of Rochester Hills. Matthew Vazana greeted us and introduced us to Richard Bell; I couldn't have asked for a more knowledgeable salesperson. He is a good listener and didn't try to pressure us into buying something we didn't want. He worked quickly to find a BMW with the specifications I requested and had the car on the lot within a week. The purchase process was very smooth. When I went to pick up the vehicle, Richard took his time showing me the "bells and whistles" in the vehicle, yet seemed to know when any more information might be overwhelming to me ... I appreciate is candor and his sense of humor. He's very personable and takes care of even the smallest details. I'm thoroughly enjoying my new car! More

Excellent Experience Excellent Experience! Thank you Brad for the excellent experience in getting me behind my first BMW - X5 diesel, an amazing vehicle which makes me s Excellent Experience! Thank you Brad for the excellent experience in getting me behind my first BMW - X5 diesel, an amazing vehicle which makes me smile everytime I get behind the wheel!! Everything went seamlessly, thanks to Brad who went above and beyond my expectations! More

Simple, Straight Forward and Great Experience The experience at BMW of Rochester was overall very good. The sales experience was one that I felt respected and accommodated in a very professional The experience at BMW of Rochester was overall very good. The sales experience was one that I felt respected and accommodated in a very professional manner. Rich was able to help us into our new BMW and we felt well taken care of throughout the entire process. I felt the pricing was fair and straight forward and the level of customer service was high. The car buying experience was very simple, straight forward and easy...just how it should be. More

Another great buying experience! I just bought my second BMW from this dealer and had an excellent experience with the BMW team there. And again they are courteous, professional, orga I just bought my second BMW from this dealer and had an excellent experience with the BMW team there. And again they are courteous, professional, organized and no pressure. The whole process was well organized and I really enjoyed the experience. Richard Bell was my sales professional and the whole experience was top notch. Kudos to the finance team there as well. I highly recommend this dealer. More

Two Concurrent Leases - Five Over the Last Seven Years. Just leased my fifth BMW over the last seven years with two in the past 12 months. The personalized service and attention of Richard Bell and Matthew Just leased my fifth BMW over the last seven years with two in the past 12 months. The personalized service and attention of Richard Bell and Matthew Vazana keep me coming back for more. They make it a personal priority to find the right vehicle and make the best deal for me. They always seem to find a way to make each transaction simple and satisfying from finding creative ways and incentives to transition from my expiring leases to facilitating and streamlining the new car financing and delivery process. Thanks for your attention and professionalism!!! More