Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of San Francisco

San Francisco, CA

Overview
Employees
Reviews
Vehicles
4.5
609 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
Contact Dealership

1675 Howard St

San Francisco, CA

94103

Directions

By Type

Showing 609 reviews

January 26, 2024

Excellent customer service. John is great. I was able to have a loaner for the day and the work finished on time. More

by DMOTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 27, 2024 -

BMW of San Francisco responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco; we look forward to having you as a valued customer for many years to come.

Helpful
January 26, 2024

Dinu Cortoros was a great Sales Advisor, he kept me up to date on my ordered X4 and did a great job of walking us through the newly expedited sales/finance process; what used to take 4 hours only took 2! More

by martinezmichaele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cortoros
Report | Print
Jan 27, 2024 -

BMW of San Francisco responded

Congratulations on the purchase of your new x4, Michaele. Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. If you'd like to discuss things further, please reach out to us at your convenience.

Helpful
January 26, 2024

The personnel was friendly and informative they were able to show me the work that was done and the service was excellent. More

by IH30192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Jan 26, 2024 -

BMW of San Francisco responded

We appreciate your positive feedback! Our team at BMW of San Francisco is always here to provide friendly and informative service. We're glad you had an excellent experience with us, thank you for sharing it!

Helpful
January 25, 2024

Easy to work with and easy to schedule an appointment at BMW of San Francisco. More

by DUSHYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 25, 2024

Damien was very responsive. I just wished that BMW would clean the car once they finish with the service. I was used to Jaguar. More

by ritavny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fong
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We hope to see you again!

Helpful
January 25, 2024

Christopher Kuehn at BMW SF was amazing! Thanks you for everything! Thanks thanks Alex Vargas More

by ALEJANDROMVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you for bringing your vehicle in today to BMW of San Francisco. Please use this number to call or text me. Text STOP to opt-out. --Christopher Kuehn BMW of San Franc
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

We are very happy to hear that Christopher provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 25, 2024

John was very helpful and proactive. He answered all my questions and offered suggestions on a current issue. More

by LIZWELLS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
January 25, 2024

Thank you for picking up my car, leaving me a loaner and returning my X7 with a full tank of gas! More

by MDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 25, 2024

John Santos is an excellent service representative. I always feel like John and the team are knowledgeable, professional and honest. More

by HBSMITH890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Jan 26, 2024 -

BMW of San Francisco responded

We're glad to know that John and our team at BMW of San Francisco have been able to provide you with knowledgeable, professional, and honest service. Thanks for sharing your positive experience!

Helpful
January 25, 2024

Vincent was very polite and effective in his communication to explained any service required in the near future. Helped finished the repair while i waited. Asked if any other help needed. More

by IM4716
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Jan 26, 2024 -

BMW of San Francisco responded

We're glad to know that Vincent was able to assist you effectively and efficiently at BMW of San Francisco. We always aim for excellent communication and prompt service. Thank you for your feedback!

Helpful
1
...
9
10
11
...
61