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BMW of San Francisco

San Francisco, CA

Overview
Employees
Reviews
Vehicles
4.5
609 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 609 reviews

February 01, 2024

Carl Chenault was very knowledgeable of the options and the historical context. I’ve worked with Carl for several car purchases in the past and is a trusted advisor. Michael Wade was very helpful and p More

by JABRAMS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Chenault
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Feb 02, 2024 -

BMW of San Francisco responded

We are very happy to hear that Carl and Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 01, 2024

Vincent is absolutely fantastic - he was on top of everything and I'm going to request him always in the future! More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Feb 02, 2024 -

BMW of San Francisco responded

We're delighted to know that Vincent provided such fantastic service at BMW of San Francisco! We'll be sure to pass along your kind words. Looking forward to seeing you again in the future!

Helpful
February 01, 2024

worse sales person Michael wu。no service。always no answer phone call。waste time and money。never go this dealer More

by S123YAWEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael wu
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
January 31, 2024

Thanks for Chris and Richard for their excellent service and help! Richard accurately recorded the concerns I had and put into the plan for inspection. Although those are not done due to my schedule, the More

by JUNJI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

Helpful
January 31, 2024

Great service, Lucas was very prompt and made sure I was updated with every step. More

by ROHITN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 31, 2024

The services is good. No need to wait at the dealer during services, no loaner needed, Uber services paid by dealer between home and pickup. More

by ERNSTWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
January 31, 2024

Great service, and super attentive and friendly staff! Communication was clear and I knew what to expect from the service and amount of time needed. More

by cdelcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
January 31, 2024

The staff was engaging and clear about the work to be performed. The time of the delivery was not accurate! More

by LVPSYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas,
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for this feedback. Quality customer service is always our number one priority, and we apologize that your delivery time was not accurate. Thank you again for choosing BMW of San Francisco.

Helpful
January 31, 2024

Excellent service, work completed on time and delivered on time. All work done listed on the copy of the paperwork. More

by HILALKRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 31, 2024

Exceptional service, knowledgeable staff, and a seamless buying experience. The dealership exceeded expectations, making the entire process enjoyable and efficient. More

by alex.hdez95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leryssa Deguzman
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for sharing your experience with us, Alex. We're happy to hear it went well and truly appreciate your feedback!

Helpful
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