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BMW of San Francisco

San Francisco, CA

Overview
Employees
Reviews
Vehicles
4.5
609 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 609 reviews

January 29, 2024

Chris & team excellent as always. I live an hour away & still come to BMW SF for service. More

by AMEN.CHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Jan 30, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

Helpful
January 28, 2024

excellent customer service with clear communication. they set clear expectations and delivered on time. would recommend More

by CHEIKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy Guevera
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Jan 28, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 28, 2024

Service staff has consistently provided me with excellent service. No complaints. Five star service from the service department More

by CE.MORALEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
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Jan 28, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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January 28, 2024

Worked with Dinu Cotoros throughout the entire process from ordering months ago to the anticipated pickup date of my BMW M3. Dinu provided exceptional customer service and streamlined the ordering and buy More

by JVELAZQUEZ375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros
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Jan 28, 2024 -

BMW of San Francisco responded

We are so glad that Dinu had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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January 27, 2024

Everything was done correctly and the service advisor was top notch. The advisor made sure i was keep up to date on the whole repair process. More

by LEONARD.SZETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Jan 28, 2024 -

BMW of San Francisco responded

Thank you, Leonard, for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
January 27, 2024

David has exceptions service. From the first outreach to the final details of the sale, he provided all the necessary information and support needed to have confidence that I was More

by aleesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gao, Andy
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Jan 27, 2024 -

BMW of San Francisco responded

Congratulations on your new purchase, Aleesha! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

Helpful
January 27, 2024

Excellent customer service. John is great. I was able to have a loaner for the day. More

by 210512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence
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Jan 27, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience.

Helpful
January 27, 2024

BMW SF has Great service and communications. I really appreciate Lucas and his effort to find the issue with my car More

by ckerns49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Jan 27, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

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January 26, 2024

Service was great and quick. Much better than I've gotten from Mercedes Benz. Strange but true. More

by DSSHAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
January 26, 2024

Great service. Austin has the best customer service. As a returned client I always get taking care of. Sabina More

by SABINA.GIRSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 27, 2024 -

BMW of San Francisco responded

Thank you for your five-star review, Sabina. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

Helpful
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