BMW of Sarasota

Excellent customer service. The service writer Andrew today terrific job. He is knowledgeable, courteous efficient, and an excellent example of what top flight customer service The service writer Andrew today terrific job. He is knowledgeable, courteous efficient, and an excellent example of what top flight customer service should be. More

Jack was fantastic and so was Hassan from finance. They made the process so easy and went above and beyond to make sure I got the best deal! They made the process so easy and went above and beyond to make sure I got the best deal! More

They always do great work and take care of my concerns. Greg does a great job. Greg does a great job. More

First time at bmw sarasota for service work. . Really pleased with all staff. Verybpolite and professional. . Really pleased with all staff. Verybpolite and professional. More

I don't like them and they don't like theirs customers. I was there 3 time and always the same. I was there 3 time and always the same. More

I recently purchased a Certified Pre-Owned BMW from BMW of Sarasota and had an overall fantastic experience. Pete M (the sales Leader) was extremely thoughtful and understanding. He took the time to liste of Sarasota and had an overall fantastic experience. Pete M (the sales Leader) was extremely thoughtful and understanding. He took the time to listen, worked with me on the numbers, and truly made me feel like a valued customer. His approach was calm, honest, and solution-focused — which really stood out. James, the sales rep I worked with, was also excellent. He was professional, knowledgeable, and made the process smooth and painless. No pressure, no gimmicks — just straightforward help and clear communication throughout the entire deal. I drove up from Naples to buy this CPO car, and I can confidently say it was 100% worth the trip. It’s not easy finding a dealership that still puts the customer first, but BMW of Sarasota proved they genuinely care about creating a great experience. Highly recommend this team if you’re in the market for a BMW. More

It was a great first experience, Lisa is very thoughtful and understanding, responsible and resourceful. Following up on items, and understanding, responsible and resourceful. Following up on items, More

We received fantastic customer service from the moment we walked through the door. We were greeted by someone who was able to connect us with our salesperson. Our salesperson, Chad, was incredible. He gave u walked through the door. We were greeted by someone who was able to connect us with our salesperson. Our salesperson, Chad, was incredible. He gave us the information and advice we needed without making us feel pressured or uncomfortable. He was a joy to work with and I look forward to buying more vehicles from him in the future. We were also pleasantly surprised by how friendly the other employees were. We had great experiences with everyone at BMW of Sarasota. More

Brought vehicle for service, including new tires, multiple calls required to make appointment, multiple calls required to confirm,and multiple calls required to check status of vehicle. Vehicle broug multiple calls required to make appointment, multiple calls required to confirm,and multiple calls required to check status of vehicle. Vehicle brought in 1 day after a fresh wash and detail. Was kept at dealership for 4 days, and picked up covered in dust, bird droppings, and greasy hand prints. On the plus side, Noah took over the process at pickup and was extremely helpful. More

Thank you for your professional and efficient service. Friendly and very timely correspondence with updates and any findings requiring additional Service. Friendly and very timely correspondence with updates and any findings requiring additional Service. More