BMW of Sarasota

Warranty Took several visits to sort out problem, but seems to be corrected now. Hope it’s now fixed. If not it will go back in again. Took several visits to sort out problem, but seems to be corrected now. Hope it’s now fixed. If not it will go back in again. More

Excellent My service advisor, Carlos was fantastic! He totally took care of me and was efficient and personable. Carlos even saved me money with some special di My service advisor, Carlos was fantastic! He totally took care of me and was efficient and personable. Carlos even saved me money with some special discounts. More

Sloppy, neglectful work. Morning after oil change, puddle of oil on garage floor. Was told service tech put wrong cap on. C’mon guys. But Derek was great. Morning after oil change, puddle of oil on garage floor. Was told service tech put wrong cap on. C’mon guys. But Derek was great. More

Great on the spot service Trekked in early Saturday morning with engine light on and NO appointment. Busy morning. Derek jumped right on it, suggested we do next service inte Trekked in early Saturday morning with engine light on and NO appointment. Busy morning. Derek jumped right on it, suggested we do next service interval while there also. Diagnosed issue, replaced radiator blinds, did service, washed car and out the door in less than 3 hours. WOW!! Awesome service, friendly people, top notch facility for sure!! Highly recommended. More

Defective horn replacement Carlos is always very professional and friendly and works very hard to accommodate my schedule. He communicates quite well. He's careful not to over Carlos is always very professional and friendly and works very hard to accommodate my schedule. He communicates quite well. He's careful not to over promise but seems to always over deliver. Seems to have a good pulse on what's going on. Much appreciated! More

Lewis is awesome! Scheduled oil change & break flush. Lewis is a great communicator & wonderful to deal with! Said it would take 2 hours and viola in and out! Scheduled oil change & break flush. Lewis is a great communicator & wonderful to deal with! Said it would take 2 hours and viola in and out! More

Great Efficient, next day appointment, Carlos was the best, nice waiting area, nice video review of the work that needs to be done, communication is very go Efficient, next day appointment, Carlos was the best, nice waiting area, nice video review of the work that needs to be done, communication is very good, etc More

Peace of mind! I had an issue with the sensors on my vehicle and it started behaving erratically. I took my car in without an appointment and Carlos reassured me tha I had an issue with the sensors on my vehicle and it started behaving erratically. I took my car in without an appointment and Carlos reassured me that everything would be taken care of. He put me in a rental while they diagnosed the the problem, and they sent me a wonderful video explaining exactly what was wrong. Within a few hours I was back in my vehicle. This whole process gave me such peace of mind and I appreciated knowing that I could feel safe and still not be inconvenienced. More

Top notch service Carlos is so great to work with. He is professional, responsive and efficient! I appreciate the time he takes to ensure the job is done timely and c Carlos is so great to work with. He is professional, responsive and efficient! I appreciate the time he takes to ensure the job is done timely and correctly. More

Service I Carlos Carvajal have been a client for over 6 years and I want to say that this time around I was I want to say the best service I have received Mr. I Carlos Carvajal have been a client for over 6 years and I want to say that this time around I was I want to say the best service I have received Mr. Carlos was ver knowledgeable and professional. I liked that fact that the mechanic sent me a video and while recording he was explaining everything by details very professional. More