
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nice job Susan Gatlin and staff did a very nice job! They were efficient, prompt accurate and very business like as well as friendly. Nic job by all. Susan Gatlin and staff did a very nice job! They were efficient, prompt accurate and very business like as well as friendly. Nic job by all. More
Great service from the service department We have always had good experiences with the car of our cars (2 current and 2 previous BMWs). Yesterday I was in with a new car and received great ser We have always had good experiences with the car of our cars (2 current and 2 previous BMWs). Yesterday I was in with a new car and received great service from Tiffany - attentive, considerate of my time and knowledgeable. More
Plus & minus Calling to set the service appointment was a negative. Ian (I think that’s the name) transferred me 3x and I still couldn’t get to speak to anyone. Th Calling to set the service appointment was a negative. Ian (I think that’s the name) transferred me 3x and I still couldn’t get to speak to anyone. The manager’s vm said that he answers it 2x a day and would get back to me afterward. That’s the message both managers had on vm. When I did get a call back the person blew off my observations. Once I got to the service it was smooth however, the service contact predictably called me at 6:30 pm , maybe later to update the status of the car. Anyway, I guess that’s how it goes these days but you guys are BMW and I just expected more. My fault More
Excellent Experience We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was extremely knowledgeable and thorough. More
BMW Service excels As always the service I received was exemplary. My service advisor, Catlos, could not be more accomodating. One of the best service peoplr I have EV As always the service I received was exemplary. My service advisor, Catlos, could not be more accomodating. One of the best service peoplr I have EVER worked with at ANY seevicr organization I have dealt with.. More
Service visit Tina was awesome. Had oil service and car wash done within an hour. Had a Diet Coke and fresh popcorn while I waited. Cookies were yummy. Tina was awesome. Had oil service and car wash done within an hour. Had a Diet Coke and fresh popcorn while I waited. Cookies were yummy. More
Warranty Service 2016 BMW M3 Service included online video of items inspected along with mechanic's assessment. Per my request, in addition to regular service, my inside windshie Service included online video of items inspected along with mechanic's assessment. Per my request, in addition to regular service, my inside windshield was cleaned & the driver's side floor mat was reattached at no cost. Status updates were sent to my phone during my wait at the dealers. Everyone was cheerful & accommodating. Excellent experience. More
thanks bmw of sarasota I came in because of a recall and was promptly greeted and assisted with getting a rental car(no charge). Jorge kept in touch by text and the service I came in because of a recall and was promptly greeted and assisted with getting a rental car(no charge). Jorge kept in touch by text and the service was done early. The best tough was that I arrived with a very dirty car and went home with it sparkling! More
Good, professional service Service was good and care was taken to insure that all issues had been addressed. Regulate updates were provided to me by the service advisor. Service was good and care was taken to insure that all issues had been addressed. Regulate updates were provided to me by the service advisor. More
In and out within the day I came in for an oil change and fluids check and knew that the battery had been reading in the danger zone from the last two service appointments I came in for an oil change and fluids check and knew that the battery had been reading in the danger zone from the last two service appointments. When they confirmed that it was still it was in the red I decided to swap that out too. They had the car for me by 4 o’clock. More