BMW of Sarasota

Long time but well done It took over 5 hours to do a software update as part of a recall to resolve our problem. I was given a loaner car It took over 5 hours to do a software update as part of a recall to resolve our problem. I was given a loaner car More

Excellent service, without appointment! I was experiencing extensive smoke coming from the engine bay. I immediately drove to BMW of Sarasota, without appointment, and the car was taken in I was experiencing extensive smoke coming from the engine bay. I immediately drove to BMW of Sarasota, without appointment, and the car was taken in for evaluation. Within 15 minutes, I had a dealer provided rental car and was on my way. Car was fixed under warranty in 24 hours. More

Recall very good by Very good service and friendly staff good experience and Carlos was good to work with. I would recommend them again Juan Cruz was great also. I wil c Very good service and friendly staff good experience and Carlos was good to work with. I would recommend them again Juan Cruz was great also. I wil come again More

Oil Change I have very pleasant experience with all the staff, salesman, and service department. Especially Carlos, I know him for years, he is absolutely wonde I have very pleasant experience with all the staff, salesman, and service department. Especially Carlos, I know him for years, he is absolutely wonderful helping out with any problem you have, Allwas pleasant, very acknowledged in everything. Thank you Carlos. More

Service First Top notch. Carlos is wonderful to work with. The personal service and feedback is timely and professional. It is a pleasure working with BMW Sarasot Top notch. Carlos is wonderful to work with. The personal service and feedback is timely and professional. It is a pleasure working with BMW Sarasota. More

In Fernando We Trust I trust Fernando with my cars, therefore my life. Courteous, accessible, and straight forward. It provides a tremendous sense of relief knowing he is I trust Fernando with my cars, therefore my life. Courteous, accessible, and straight forward. It provides a tremendous sense of relief knowing he is looking out for the well-being of my vehicle. Ask for no one else when it comes to service. More

Professional and timely Jorge Mere is fantastic. Professional attitude, kept me informed of the status and properly set expectations. He is a great part of your team. Thank Jorge Mere is fantastic. Professional attitude, kept me informed of the status and properly set expectations. He is a great part of your team. Thank you. More

Always accommodating I was very happy with the work performed. They did everything possible to minimize costs and completing all work necessary. I would recommend this dea I was very happy with the work performed. They did everything possible to minimize costs and completing all work necessary. I would recommend this dealership. More

Excellent!! This is the fourth BMW I have purchased from Jack. He is a consummate professional and I have the utmost respect for him. He Is extremely knowledgeabl This is the fourth BMW I have purchased from Jack. He is a consummate professional and I have the utmost respect for him. He Is extremely knowledgeable about BMW and its product lines - providing great help in building the perfect car, with the appropriate options, for my needs. Jack is an extremely effective communicator and very personable - making your buying experience, both enjoyable and memorable. BMW of Sarasota and BMWNA should feel privileged to have Jack on their team. I look forward to working with Jack again, in the future! Bob Blumenson More

Tire replacement Incredible communication. I knew at every moment what stage the service was at. I really appreciated the video of the underside of my car. Never had t Incredible communication. I knew at every moment what stage the service was at. I really appreciated the video of the underside of my car. Never had that before. More