BMW of Sarasota

Great Service I received excellent service from the time I got there until the time I left. I really like being able to watch the video of my car and pay on a websi I received excellent service from the time I got there until the time I left. I really like being able to watch the video of my car and pay on a website. It was definitely convenient! More

Good review getting better A warranty issue with a sensor and they handled it in an acceptable manor.. rental car was fro Hertz which isn’t great but acceptable A warranty issue with a sensor and they handled it in an acceptable manor.. rental car was fro Hertz which isn’t great but acceptable More

Carlos always friendly! Nice waiting area for customers with amenities. Easy to make appointment online with confirmation. Status reports as work on car to help make decision Nice waiting area for customers with amenities. Easy to make appointment online with confirmation. Status reports as work on car to help make decisions. Cleaned my car. More

BMW Service Ctr Dealt with Fernando and Edguardo who worked on my vintage 1994 E36 BMW 325i. Both very knowledgeable and helpful in explaining what their inspection s Dealt with Fernando and Edguardo who worked on my vintage 1994 E36 BMW 325i. Both very knowledgeable and helpful in explaining what their inspection showed. Had the minor service on my car done and on time. Will go there again. More

Excellent Experience We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was extremely knowledgeable and thorough. More

Sarasota BMW Rocks! As always, I am privileged to have the stellar dealership of Sarasota BMW around the corner. Eric Reeves, their best salesman, hands down takes care o As always, I am privileged to have the stellar dealership of Sarasota BMW around the corner. Eric Reeves, their best salesman, hands down takes care of me and Derek Thomas manages my service, with Kyle to take responsibility and resolve any issues. And what’s not better than having Jesus to get you the money you need? The only thing better would be champagne on tap and an x7 loaner instead of an x1. :) More

Plus & minus Calling to set the service appointment was a negative. Ian (I think that’s the name) transferred me 3x and I still couldn’t get to speak to anyone. Th Calling to set the service appointment was a negative. Ian (I think that’s the name) transferred me 3x and I still couldn’t get to speak to anyone. The manager’s vm said that he answers it 2x a day and would get back to me afterward. That’s the message both managers had on vm. When I did get a call back the person blew off my observations. Once I got to the service it was smooth however, the service contact predictably called me at 6:30 pm , maybe later to update the status of the car. Anyway, I guess that’s how it goes these days but you guys are BMW and I just expected more. My fault More

Service being performed on my vehicle I have had for many years a great experience at BMW of Sarasota, recently however that has changed. The Advisor that I worked with, not the one I have I have had for many years a great experience at BMW of Sarasota, recently however that has changed. The Advisor that I worked with, not the one I have worked with usually, made a horrible first impression. As soon as I walk into his office he starts showing off his awards for best sales man, manager of the year etc. I certainly was not impressed. He never followed through on one thing he told me he was going to do. More

Nice job Susan Gatlin and staff did a very nice job! They were efficient, prompt accurate and very business like as well as friendly. Nic job by all. Susan Gatlin and staff did a very nice job! They were efficient, prompt accurate and very business like as well as friendly. Nic job by all. More

Great service The dealrship is very nice with friendly employees. Services were completed in a timely manner. I would definitely bring back my car for service here. The dealrship is very nice with friendly employees. Services were completed in a timely manner. I would definitely bring back my car for service here. More