BMW of Sarasota

Best Customer Service Around Wow. This dealership takes professionalism to a whole new level. Our advisor, Tina, ensured that we were fully pleased with all the work they did to Wow. This dealership takes professionalism to a whole new level. Our advisor, Tina, ensured that we were fully pleased with all the work they did to my X5 and this was from start to finish. They take their work and customer satisfaction very seriously. We worked with an amazing mechanic named Alex as well! We will be returning to this dealership for all future work on my X5. More

Great service from the service department We have always had good experiences with the car of our cars (2 current and 2 previous BMWs). Yesterday I was in with a new car and received great ser We have always had good experiences with the car of our cars (2 current and 2 previous BMWs). Yesterday I was in with a new car and received great service from Tiffany - attentive, considerate of my time and knowledgeable. More

Recall Everyone at the dealership was very impressed with your performance. I brought in my BMW thats old and has almost 300,000 on it. They treated me with Everyone at the dealership was very impressed with your performance. I brought in my BMW thats old and has almost 300,000 on it. They treated me with respect and enthusiasm like my car had just rolled off their showroom floor. Which is way more then i can say Lamborghini dealership which basically ran me off. Not even knowing that i am a personal assistant for a very well to do individual thats looking for new vehicles. More

Great service Derek was very helpful and knowledgeable. I feel BMW of Sarasota offers quality service at reasonable price. Customer wait area is comfortable and als Derek was very helpful and knowledgeable. I feel BMW of Sarasota offers quality service at reasonable price. Customer wait area is comfortable and also pleasant. More

Vehicle service BMW of Sarasota continues to be the superior location for service and guidance, and is always a pleasure to visit- highly recommended for discerning d BMW of Sarasota continues to be the superior location for service and guidance, and is always a pleasure to visit- highly recommended for discerning drivers! More

12/11/ 19 service Derek was very helpful in completing the items for my service visit and I appreciate that he was able to provide me with a loaner car for convenience. Derek was very helpful in completing the items for my service visit and I appreciate that he was able to provide me with a loaner car for convenience. More

Wasted time I arrived for a routine oil change and maintenance. I provided my keys to the valet and waited in the lounge. After 2.5 hours of not hearing any statu I arrived for a routine oil change and maintenance. I provided my keys to the valet and waited in the lounge. After 2.5 hours of not hearing any status updates I asked to speak to someone and was told a manager would need to speak with me. An additional 30 minutes passed with no communication. I again asked for a status update. This time a service manager told me that a ticket had not been generated for my car and they weren’t sure why or where it was but no work had been done on it. At this point, 4 hours later, I was given a loaner and finally received my car 4 days later. The only saving grace was the fact that I received a loaner car. More

Evaluation of the person who helped me. Tiffany was courteous and helpful. She is a valued employee.of BMW I am satisfied with the service that BMW provides. Our first BMW was purchased in Tiffany was courteous and helpful. She is a valued employee.of BMW I am satisfied with the service that BMW provides. Our first BMW was purchased in 2002 and is still in a good shape with 60k miles. I hope our 2018 X5 will be as reliable. More

BMW Service excels As always the service I received was exemplary. My service advisor, Catlos, could not be more accomodating. One of the best service peoplr I have EV As always the service I received was exemplary. My service advisor, Catlos, could not be more accomodating. One of the best service peoplr I have EVER worked with at ANY seevicr organization I have dealt with.. More

In Fernando We Trust I trust Fernando with my cars, therefore my life. Courteous, accessible, and straight forward. It provides a tremendous sense of relief knowing he is I trust Fernando with my cars, therefore my life. Courteous, accessible, and straight forward. It provides a tremendous sense of relief knowing he is looking out for the well-being of my vehicle. Ask for no one else when it comes to service. More