BMW of Sarasota

I think this is the beginning of a beautiful friendship Yesterday I picked up my Snapper Rocks blue metallic 430i 2dr coupe: WOW! Two & a half months ago I sat down with Eddie Cintron to price a BMW I've b Yesterday I picked up my Snapper Rocks blue metallic 430i 2dr coupe: WOW! Two & a half months ago I sat down with Eddie Cintron to price a BMW I've been dreaming of for a few years. Eddie was an experienced salesman & I felt comfortable dealing with him. In no time at all we arrived at a number that I found acceptable, without even having to negotiate. I got to use my bargaining skills with the trade in! After several offers & counteroffers we came to an agreement. I tracked the progress of 430i"s build online. The wait was difficult due to my trepidation about the color I had chosen. Snapper Rocks is no ordinary BMW hue like black, white & silver. The big day came on Saturday. When Eddie took me to view my new car I was totally floored! The color was more beautiful than I could have imagined! Combined with the elegant styling of the 430i this unreal metallic blue made the whole package one to treasure. Juan Cruz, the BMW Genius, walked me through every aspect of the car. Tammy Saylor in Finance finished the process seamlessly. Thanks to the amazing crew at BMW Sarasota, one more customer drove off with a smile on their face! More

Great Service The best experience I ever had buying a car. No haggling back and forth, just told them how much I wanted to pay and they made it happen. My next car The best experience I ever had buying a car. No haggling back and forth, just told them how much I wanted to pay and they made it happen. My next car I will drive from Jacksonville again to get the great service I experienced. More

Car Daycare? I had to bring my car in for regular oil change service. And after just getting my car back after BMW having it for 4.5 weeks they needed it again ove I had to bring my car in for regular oil change service. And after just getting my car back after BMW having it for 4.5 weeks they needed it again over night to reprogram a whole new part and default the car back to factory settings. Although Carlos does an amazing job in getting me taken care it is externally frustrating to own and pay for a BMW, but when BMW needs my car I can’t have a loaner car. Nope I am given a smoked, trashed Chevy....... if I wanted a Chevy I would’ve bought one. I drive a BMW for the safety reason as someone totaled my dodge pickup truck less then 6 months ago. It’s extremely frustrating. More

Carlos is wonderful to work with No matter what I bring my car in for, Carlos always makes sure my car is thoroughly checked. He always asks me if I need a shuttle or loaner car in c No matter what I bring my car in for, Carlos always makes sure my car is thoroughly checked. He always asks me if I need a shuttle or loaner car in case I can’t stay which is most cases since I have a business. He is always trust worthy and a pleasure to work with. More

Great Experience, Derek Thomas did fantastic Derek got me in for service at my convenience! Service was performed in an outstanding manner! Video of my vehicle inspection was a pleasant surpris Derek got me in for service at my convenience! Service was performed in an outstanding manner! Video of my vehicle inspection was a pleasant surprise! More

Oil change and check up The visit with smoothly! Everyone I encountered was polite and they assisted me with a ride back home so I could be productive for the two hours my ve The visit with smoothly! Everyone I encountered was polite and they assisted me with a ride back home so I could be productive for the two hours my vehicle was being serviced. Once the car was ready they sent a ride for me and returned me to pick up my car. Even got a video sent to me of the inspection going over my tire conditions etc. First class experience and much appreciated. Derek Was great More

Great experience I was able to find the right car just for me at the price I was looking for, the sales team was able to get me a wonderful deal. The best part and by I was able to find the right car just for me at the price I was looking for, the sales team was able to get me a wonderful deal. The best part and by far the easiest was the financing. JP was exceptional and extremely professional. He really put my mind at ease, answering any questions I had. I would return back to this dealership to work with him again for any car buying I might do in the future. More

Good job Needed a major repair done, Jorge my advisor was terrific and helpful. Provided a rental courtesy vehicle which was helpful Not under warranty but J Needed a major repair done, Jorge my advisor was terrific and helpful. Provided a rental courtesy vehicle which was helpful Not under warranty but Jorge worked with the BMW representatives that provided some help More

Excellent service I took my car in to take care of electrical faults. My service advisor Carlos identifies issue that needed attention and managed to complete the rep I took my car in to take care of electrical faults. My service advisor Carlos identifies issue that needed attention and managed to complete the repair in a few short hours. Also, the service department shared a video of my car on the lift with a visual presentation of the condition of my car underneath. A novel and creative approach to sharing information! More

The finest customer service ever! I have owned many different makes of cars and have used many dealers for service but the service I experienced at BMW of Sarasota is the BEST I have e I have owned many different makes of cars and have used many dealers for service but the service I experienced at BMW of Sarasota is the BEST I have ever experienced. From drop off to pickup, Tiffany followed the progress of my vehicle and reported back at me at every critical interval. It was a PLEASURE to do business with a company that has such a well designed customer service process and a conscientious staff. Kudos to BMW! More