BMW of Sarasota

Horrible I had horrible experience with BMW of Sarasota. My x5 had suspension problem which they took 2 weeks to fix. On top of that, they didn’t tighten t I had horrible experience with BMW of Sarasota. My x5 had suspension problem which they took 2 weeks to fix. On top of that, they didn’t tighten the lug nuts properly and rear driver tire almost came off while driving on highway. Never ever going back to these guys More

New service customer Car needed annual service. Easy to make appointment. Response time perfect. Pick up seamless. As I had moved recently to this area, I was uncertai Car needed annual service. Easy to make appointment. Response time perfect. Pick up seamless. As I had moved recently to this area, I was uncertain as to how I would be treated. Best customer service in 3 stares! More

My visit Your service has really improved over the years. This is my 3rd cat purchase & the service keeps improving. I especially love the choice of using Ube Your service has really improved over the years. This is my 3rd cat purchase & the service keeps improving. I especially love the choice of using Uber. More

Recall Talked to service manager Greg Jones who put me in contact with my service advisor Tiffany to schedule work to be done on my vehicle. I threw a few Talked to service manager Greg Jones who put me in contact with my service advisor Tiffany to schedule work to be done on my vehicle. I threw a few more things at them to look at while it was in for service and they were very accommodating. They had a loaner vehicle ready for me without wait. Very happy with the whole team. Including the technician/s that performed the work! More

BMW Recall Takata Air Bag Outstanding customer service! Carlos was quick to meet with me, comprehensive in explaining the work to be done and very professional through the enti Outstanding customer service! Carlos was quick to meet with me, comprehensive in explaining the work to be done and very professional through the entire process. The Tech sent me a video detailing key measure on the car including tires and breaks. I loved the video! More

Very helpful My service was great and the information I was given was very helpful and my car was left in great condition, I will definitely recommend people to bm My service was great and the information I was given was very helpful and my car was left in great condition, I will definitely recommend people to bmw Sarasota More

Perfect Best customer service I’ve experienced at any dealership, BMW or otherwise. Timely, knowledgeable and professional. Will always return here when I’m Best customer service I’ve experienced at any dealership, BMW or otherwise. Timely, knowledgeable and professional. Will always return here when I’m in Florida. More

Derek is the best Derek again has went over and above . His speedy response helped . He was able to get our vechile in and out in the most quickest and efficient way . Derek again has went over and above . His speedy response helped . He was able to get our vechile in and out in the most quickest and efficient way . We are so thankful for Derek’s Service More

Fluid leak The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They too The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They took great care of me! More

My service was exceptional. My car was scheduled for an oil change and when my service Advisor discovered there was recall he had a rental car ready for me! My car was scheduled for an oil change and when my service Advisor discovered there was recall he had a rental car ready for me! More