BMW of Sarasota

My Customer Service, Maria L was quick and percise 10 Maria is not only a professional, but she is also personable. She takes the time to explain what is going on and what is the best way to solve it givi Maria is not only a professional, but she is also personable. She takes the time to explain what is going on and what is the best way to solve it giving you all available options. The waiting room is comfortable and the snacks are healthy. Love you lady, More

Very good Advisor Maria was very helpful and got my issues sorted in no time. Scheduling was easy online and they've got good coffee in the lounge! Maria was very helpful and got my issues sorted in no time. Scheduling was easy online and they've got good coffee in the lounge! More

Tip Top Shop Like sending your car to the Spa at the Ritz Carlton! Quite a pampering experience for myself and my car. The entire service team is on point, profess Like sending your car to the Spa at the Ritz Carlton! Quite a pampering experience for myself and my car. The entire service team is on point, professional and genuinely interested in customer satisfaction. It makes me want to buy another BMW! More

Excellent service friendly staff! From the start: We were greeted by friendly staff and offered refreshments. The Client Advisor Richard Liammari was cheerful and patient taking time t From the start: We were greeted by friendly staff and offered refreshments. The Client Advisor Richard Liammari was cheerful and patient taking time to answer our questions no matter how basic. Richard delivered a thorough test drive highlighting important features of the vehicle and inspected the car for issues. Once Richard helped us complete the paperwork we were introduced to the Financial Service Manager Jonathan Parker. Jonathan took time to explain our options and answer our questions. He made the tedious mountain of sigh offs seem almost effortless. Richard made sure the car was washed and filled before turning over the keys. Then everyone took the time to congratulated us on our purchase. 🙂 Conclusion: The entire team at Sarasota BMW worked hard to make us feel we were the most important customer they had that day and they were successful. In the end, I came in with a beat up 10 year old Kia SUV and left with a lightly used BMW 328i i’m proud to own. Thank you Sarasota BMW for an outstanding experience. Mark More

Great experience. Great Service Center. Very knowledgeable technician. very friendly and informative. The technician Marc was very helpful in explaining what needed Great Service Center. Very knowledgeable technician. very friendly and informative. The technician Marc was very helpful in explaining what needed to be done and took the time to explain all my options. More

Recent Service I recently had my car repaired and the service was excellent. I was given a loaner car why my vehicle was being serviced. My service advisor, Fernando I recently had my car repaired and the service was excellent. I was given a loaner car why my vehicle was being serviced. My service advisor, Fernando, kept in touch throughout the process. I was very pleased! Thank you, Rob More

Blessed with the right advisor We were warmly greeted upon entering the dealership and were quickly introduced to a Client Advisor. Eric Reeves was a pleasure to work with and he e We were warmly greeted upon entering the dealership and were quickly introduced to a Client Advisor. Eric Reeves was a pleasure to work with and he explained our options as we had a lease coming to an end. He was very knowledgeable and through good questioning guided our decision-making process. We left as happy new customers of BMW of Sarasota. More

Maria is great to work with Maria makes the service appointments very easy and quick. We were told when we bought the BMW that for any service appointment we could just call and Maria makes the service appointments very easy and quick. We were told when we bought the BMW that for any service appointment we could just call and BMW would pick up the car, leave a loaner, and then return our vehicle when finished. This turned out not to be true requiring me to bring the car down. I don't blame Maria for this, and she routinely gets me into a loaner when she can. The pricing for work done is also a pain for a certified used vehicle. More

Great Service Always a Great Service experience! Work done Properly and on time! Can/t say enough about my Service Advisor Maria. Technician pointed some areas for Always a Great Service experience! Work done Properly and on time! Can/t say enough about my Service Advisor Maria. Technician pointed some areas for future consideration with no push to have done now. Really appreciate that. More

Judy Owens won our service My wife and I took our Mini Cooper there for service for brakes and an oil change. Our service advisor was Judy Owens and I have to say she gave the My wife and I took our Mini Cooper there for service for brakes and an oil change. Our service advisor was Judy Owens and I have to say she gave the bust customer service I have ever received. She is very knowledgeable, understanding, and an all around great person. She single handedly won our service for BMW and we will gladly be bringing our Mini back. The car is also now in perfect shape and we cannot be more pleased with the all around service of this dealership. More