BMW of Sarasota

Tires and alignment Loaner was nice and service was quick after getting checked in. Lewis maintained constant communication and I subsequently scheduled elective service Loaner was nice and service was quick after getting checked in. Lewis maintained constant communication and I subsequently scheduled elective service for my husband's car. More

Carlos The service center crew were very polite and courteous. Mr Carlos was very professional, took care of my car as should be . I rate Carlos 10 ..... The service center crew were very polite and courteous. Mr Carlos was very professional, took care of my car as should be . I rate Carlos 10 ..... More

Service oriented Service Tech, Alex, was very helpful diagnosing a persistent problem with my key-less entry system. He found out what the problem was, offered and im Service Tech, Alex, was very helpful diagnosing a persistent problem with my key-less entry system. He found out what the problem was, offered and implemented a solution and I have not had a problem since. He went over and beyond the call of duty to fix a problem that had been driving me crazy. My only criticism is that it took three tries before Alex stepped in to resolve the issue. $300 for a simple windshield fluid filter/screen that costs maybe $10 seems excessive. More

Well satisfied customer When I arrived at the dealership I was greated with a smile from the associates. After explaining my concern they worked on the problem and fixed it w When I arrived at the dealership I was greated with a smile from the associates. After explaining my concern they worked on the problem and fixed it within a timely manner. More

Service fine, repair not so much They did not wash my car when completed the work and left some gooey stuff on the passenger side seat I had to clean. My air is no workin properly. Th They did not wash my car when completed the work and left some gooey stuff on the passenger side seat I had to clean. My air is no workin properly. They did the recall and did not check to see if the air was working. So still need to have repaired. Fell like they did 1/2 a job. More

Great They are very helpful and professional. They answered all my questions. They are organized and ready. I really recommend BMW of sarasota market to They are very helpful and professional. They answered all my questions. They are organized and ready. I really recommend BMW of sarasota market to everyone. More

Thanks Your service rep Judy has been wonderful to work with. Very accommodating and caring. In addition there was a young man I think his name was Ken, gl Your service rep Judy has been wonderful to work with. Very accommodating and caring. In addition there was a young man I think his name was Ken, glasses who was also very helpful. More

Have done business with them for 23 years I have purchased 3 cars and used their service department for a long time. One of the best of all I have had dealings with for 50 years. Friendly and I have purchased 3 cars and used their service department for a long time. One of the best of all I have had dealings with for 50 years. Friendly and courteous staff at all levels. More

Great Excellent attention to the customers needs! Keep you informed and in the loop at all times, they are always reachable. Highly recommend this service Excellent attention to the customers needs! Keep you informed and in the loop at all times, they are always reachable. Highly recommend this service center above all others! More

Exceptional customer service Eceptional customer service. Everyone was very professional. You have options you can buy anywhere you decide but customer service is what makes a cus Eceptional customer service. Everyone was very professional. You have options you can buy anywhere you decide but customer service is what makes a customer. Great experience. More