BMW of Sarasota

10,000 mile service Valentina was very professional. She updated me on a regular basis how the service was progressing. All of my concerns were addressed thanks to Valen Valentina was very professional. She updated me on a regular basis how the service was progressing. All of my concerns were addressed thanks to Valentina. More

Disturbing I had a 30,000 mile major service a few months ago, and then I saw the service light come on my dashboard. I brought it in and Service guy said it was I had a 30,000 mile major service a few months ago, and then I saw the service light come on my dashboard. I brought it in and Service guy said it was a need for changing the brake fluid ($160!). Not sure why this would not have been done during the major 30,000 service. More concerning was I was told I needed a new battery, for which I paid over $300! I find this disconcerting as when I was in for the 30,000 check up it said my battery was in the top category of "good." How it went from that, skipping "fair," and going to failing in such a short time is pretty amazing, and questionable. To add insult to injury, my car wasn't even washed after the service. More

Excellent I brought my car in for a recall and it was quick and efficient and my advisor was great! He was very knowledgeable and friendly. I brought my car in for a recall and it was quick and efficient and my advisor was great! He was very knowledgeable and friendly. More

Excellent service always. I would never use a Service other than that at BMW if Sarasota. They are extremely professional and competent. Service is always performed according t I would never use a Service other than that at BMW if Sarasota. They are extremely professional and competent. Service is always performed according to schedule. More

Excellent. Purchased new tires Exceiient service and ptice5. Car ready when done in reasonable period of time Dealership said they would match anyone's price and they did. Very ple Exceiient service and ptice5. Car ready when done in reasonable period of time Dealership said they would match anyone's price and they did. Very pleased More

Tire sale Brought my 328 in for 4 new tires. Made the appointment before the expiration of the tire sale to take advantage of this. Did not notice that in VERY Brought my 328 in for 4 new tires. Made the appointment before the expiration of the tire sale to take advantage of this. Did not notice that in VERY tiny print I needed to show the coupon to get sale price. Contacted my service rep 2 days ago who promised to see her boss to get sale price. So far, no response. I bought two BMW's from this dealer and bring them there for service. I'm hoping to hear back from this dealer soon. More

new tire purchase I was promised a repair time of three hours. this turned into a seven hour wait without any communication that there was a delay. I has to return the I was promised a repair time of three hours. this turned into a seven hour wait without any communication that there was a delay. I has to return the next day to pick up my vehicle. More

Warranty work My service advisor, Derek was amazing. He kept me informed of the progress on my car, arranged for a loaner, had my car cleaned and was as professiona My service advisor, Derek was amazing. He kept me informed of the progress on my car, arranged for a loaner, had my car cleaned and was as professional and friendly as I’ve ever had in all the years we’ve owned BMW vehicles. I hope he handles all of my service needs at this dealership! He’s fantastic! More

Service! Good service with a very friendly and helpful service agent. Maria is a gem! Only thing that did not work was the popcorn machine. Either fix it or Good service with a very friendly and helpful service agent. Maria is a gem! Only thing that did not work was the popcorn machine. Either fix it or remove it. Better not to set up an expectation More

Great service, great cars! Was called to remind me that my scheduled maintenance was due. Set up the appointment easily. Dropped off the car and was finished quickly. Always f Was called to remind me that my scheduled maintenance was due. Set up the appointment easily. Dropped off the car and was finished quickly. Always friendly and helpful staff. Highly recommend. The only disappointment or negative I have, was that when they washed my car when finished, they parked it under a tree so that when I came to get it, had bird & tree residue all over it. More