
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Derek ensured that all repair and maintenance items were identified. Derek's understanding of the distance I travel to come to the dealership makes him provide excellent service to me and my car. identified. Derek's understanding of the distance I travel to come to the dealership makes him provide excellent service to me and my car. More
I find the dealership very helpful and professional. I really like dealing with Derek, he is very knowledgeable about everything involved with my automobile. I really like dealing with Derek, he is very knowledgeable about everything involved with my automobile. More
Excellent service, Derek never disappoints. Excellent service, Derek never disappoints. BMW of Sarasota is where my M3 feels home.. Excellent service, Derek never disappoints. BMW of Sarasota is where my M3 feels home.. More
Derek was extremely helpful, was even able to find me a rebate to use for my tire purchase. Very personable as well. rebate to use for my tire purchase. Very personable as well. More
Great service team. Attentive, knowledgeable and super nice. Always willing to address my concerns. Quick service turnaround. Attentive, knowledgeable and super nice. Always willing to address my concerns. Quick service turnaround. More
Was easy to schedule appointment. Check in was a little awkward. I was instructed to see guy at desk in garage and after spending 5 minutes with him checking in I was directed to Check in was a little awkward. I was instructed to see guy at desk in garage and after spending 5 minutes with him checking in I was directed to punch a screen and check in again, obviously a waste of my time. More
My advisor felt a bit scattered or preoccupied. Like he wanted to get my file done and onto next person. I live here in sarasota part time and have bmw’s at my other locations and service at those Like he wanted to get my file done and onto next person. I live here in sarasota part time and have bmw’s at my other locations and service at those local bmw shops is extraordinary. It’s top of mind for every employee. Don’t feel like that is case at sarasota location. Also…when I went to pay I was asked if I wanted to pay cash debit or cc. I said cc and advisor said there is a 2.5 or 2.8% fee for credit card. I responded in amazement. Who made this poor customer service decision to implement this policy? I had never heard of a major car dealership charge credit card fee. It did not sit well with me. Why not just implement a % increase across the board on all service charges rather than present customers with a credit card fee. if there is one thing people dislike…its a credit card fee in an industry where they are paying exorbitant prices for their car service. Just my two cents. One last thing…when I got my car back to take home the car was washed but not vacuumed. I asked the young worker about it and he wasn’t sure why it wasn’t done. More
Top service, fast and very helpful. My service advisor is very experienced, very good advice and always takes care of us. My service advisor is very experienced, very good advice and always takes care of us. More
Very clean modern and the type of dealership one should expect from a luxury automotive brand. expect from a luxury automotive brand. More
Very punctual on appointment, detailed on service and ad one needed and honest. Ver friendly one needed and honest. Ver friendly More