BMW of Sarasota - Service Center

I’ve dealt with Lucy in the service department several times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! More

Got a written quote for rear brakes. When I came in the following week to have the work done, I was told that the quote was wrong and that the job would cost twice as much. It seems that When I came in the following week to have the work done, I was told that the quote was wrong and that the job would cost twice as much. It seems that written quotes for services are not worth the paper they are printed on. A very bad experience. More

Cameron as always was fantastic. It was a pleasure dealing with him! BMW has a great waiting room and always has the best coffee. It was a pleasure dealing with him! BMW has a great waiting room and always has the best coffee. More

, Thorough , professional kind Approachable , friendly , amenable, knowledgeable Well Spoken, responsive, young, eager, thorough , polite, respectful friendly , amenable, knowledgeable Well Spoken, responsive, young, eager, thorough , polite, respectful More

Nice kind come on what do u want this survey us a pain I the xxx the xxx More

Nick and crew did a great job. New tires are doing well. Thanks for the service New tires are doing well. Thanks for the service More

Experience has been good. Josh has been easy to work with and I like how they keep you informed on where your car is at in service Josh has been easy to work with and I like how they keep you informed on where your car is at in service More

Oil change took 3 hours I even told don’t wash car to speed up time speed up time More

3 1/2 hours for an oil change! Give me a break. The waiting room was packed. Why over booking so much! I could have gone to Sprint and been out in 15 minutes! Never again! Give me a break. The waiting room was packed. Why over booking so much! I could have gone to Sprint and been out in 15 minutes! Never again! More

Purchase and install new tire after a flat Tire was very expensive 2+ hour wait expensive 2+ hour wait More