BMW of Sarasota - Service Center

Warrantee work Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota BMW to all More

Maintenance Service call Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 sta Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 stars. More

Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More

Great Service Manager Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always ready when promised. More

Great experience everytime we visit.. My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Specia My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Special. Carlos and Greg are a great asset to your company and we appreciate them for going above and beyond for us.. More

Exceeded Expectations First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Se First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Service Manager). The vehicle was done faster than expected which was nice. Carlos took time to listen to my concerns without rushing and went through everything that was checked with me. The only differences between BM W Sarasota and BMW of San Rafael is the snacks (cookies, chips and apples here and toasted bagels and muffins) in San Rafael. Also, San Rafael washes and vacuums the car where Sarasota only washes without vacuuming! Very good first time visit and I will be a customer for sure if I move here. More

All ok Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems More

Routine oil change I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from their dealership for $24.95 oil change special for all 4-6 cylinder engines. He explained to me that doesn’t include Diesel engines because it takes a special oil and DEF service. After some discussion that the synthetic oil maybe slightly different but costs the same. We agreed that they would just change the oil only because I recently topped off the DEF reservoir ( DEF fluid is $10 for 2 1/2 gallons, the reservoir holds 1 1/2 gallons). I drove the car home and pulled the dip stick on the engine and the oil looked black like old oil. Now I’m second guessing as to if they changed the oil at all. Diesel engines still have a dip stick unlike some newer gas engines so I was able to visually look at the oil color. Basically they would have been perfectly happy with charging me up to $259 for a basic oil change which now I question they even performed. OBTW this isn’t the first time I feel this dealship has been less than ethical. More

Customer Service is the Best Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your ca Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your car’s progress. The waiting room is so accomodating with snacks and drinks. It is the nicest dealership I have gone to and will continue to go there in the future. More

The Best Fernando is amazing from the moment you sit down with him to discuss the service to the moment you checkout, 100% customer service,. Great guy, easy t Fernando is amazing from the moment you sit down with him to discuss the service to the moment you checkout, 100% customer service,. Great guy, easy to work with and very informative on the service being competed on your BMW. Simply the best! Michael More