BMW of Sarasota - Service Center

Windshield replacement Job well done. Kyle Tabar is a great service manager that works well with the client and the employee to ensure a quality outcome. Carlos is very ef Job well done. Kyle Tabar is a great service manager that works well with the client and the employee to ensure a quality outcome. Carlos is very effective as well. More

great Everyone was extremely helpful and it was an overall great experience. The service was great and the quality of work was very good. I will definitely Everyone was extremely helpful and it was an overall great experience. The service was great and the quality of work was very good. I will definitely be back. More

Excellent Advisor Jorge Mere when above and beyond. The repair was completed quickly and Mr Mere kept me informed during the entire time. I highly recommend Mr Advisor Jorge Mere when above and beyond. The repair was completed quickly and Mr Mere kept me informed during the entire time. I highly recommend Mr Mere. More

Headlight change It took 2 hours to change a headlight and I had an appointment. After an hour I had to go find my representative. He was in his office and proceeded It took 2 hours to change a headlight and I had an appointment. After an hour I had to go find my representative. He was in his office and proceeded to tell me I needed a break light changed. He didn’t have the bulb but could get it in 10 min and have it replaced in 6 min. 40 minutes later I had to again go to the representatives office and he said they were working on the paperwork. More

Oil change Completed in a timely manner for the agreed upon promotional price. Included car wash and vac. Will visit again for next oil change if promotional pri Completed in a timely manner for the agreed upon promotional price. Included car wash and vac. Will visit again for next oil change if promotional price is available. More

Efficient "Greeter" was very friendly. "Check-in" was easy. Service was without delay so I could continue on with my other scheduled plans for the day. Ferna "Greeter" was very friendly. "Check-in" was easy. Service was without delay so I could continue on with my other scheduled plans for the day. Fernando is awesome!!! More

Muy excellente My liason Tiffany Was great Real nice place To be for a couple of hours Enjoyed the free chips and soda Everyone was very nice My liason Tiffany Was great Real nice place To be for a couple of hours Enjoyed the free chips and soda Everyone was very nice More

Long boat rev I was extremely happy with my service I felt like Tina did a great job I probably will switch my service from lakeland to sarasota I couldn’t of been I was extremely happy with my service I felt like Tina did a great job I probably will switch my service from lakeland to sarasota I couldn’t of been happier More

New battery Everything was explained well as to why and how to take care of new battery when we are up North for 6 months in Canada. Everything was explained well as to why and how to take care of new battery when we are up North for 6 months in Canada. More

Back up light bulb replacement- $62.00. Seems excessive Uncomfortable with the service protocol. Checked my car in and then waited for my service advisor to complete paperwork that could have been accomplis Uncomfortable with the service protocol. Checked my car in and then waited for my service advisor to complete paperwork that could have been accomplished by the people checking me in. Asked again to wait for my advisor to pay my bill. Seems unnecessary and time consuming. My Chicago dealership is more streamlined and efficient. Sarasota staff was friendly and the waiting room was very well appointed, however. I just didn’t want to spend my day there. More