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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,015 Reviews

13,015 Reviews of BMW of Sarasota - Service Center

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October 17, 2019

Service Lewis did an excellent job and was extremely helpful throughout the process. Explained exactly what would happen and was very accommodating. I was imp More

by MHELMUTH0355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Oct 18, 2019 -

BMW of Sarasota responded

Thank you so much for your amazing review!

October 17, 2019

X5 tire service Excellent service from start to finish. I was given a rental car to use overnight at no charge and my car was ready the next morning. Minimal wait tim More

by iadall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Oct 18, 2019 -

BMW of Sarasota responded

Thanks for your stellar review!

October 17, 2019

Very professional Carlos was very professional and very accommodating. My appointment was on time as scheduled. I received transportation home and when returning to pic More

by KARMG1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

BMW of Sarasota responded

Thanks for your full five stars!

October 17, 2019

Great Job BMW Tina Griffith did a great job arranging my service as well as arranging a loaner for me while I was having new tires put on More

by MKENNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Griffith
Oct 18, 2019 -

BMW of Sarasota responded

Thanks for the stellar review!

October 17, 2019

Mr Thomas was great The woman that answers the phone was so rude I wish I got her name sound older. If this was my business she would be gone. I can’t believe someone cou More

by cgsudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

BMW of Sarasota responded

We're sorry that your first contact with us wasn't what it should've been. If you'd like to give us further details about your call, please send us an email. We're glad that overall, you had a positive visit with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 17, 2019

Excellent service. Always make me feel like a values custome Awesome! Always appreciate the high touch and personal service. New design is nice and the waiting area is comfortable and welcoming. Would highly rec More

by WRITESTUFFMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

BMW of Sarasota responded

We're so glad that you enjoyed your visit with us -- thank you!

October 16, 2019

New Battery and Brake fluid flush Again ... Sarasota BMW Is the BEST! I Love that you email discounts on work and especially the Oil change! Valentina Lizardi and her sister who is o More

by charlenew58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentines Lizardi
Oct 17, 2019 -

BMW of Sarasota responded

We love our locals and are so happy to hear that you love visiting us! Thanks so much for your amazing review and for being one of our regulars!

October 16, 2019

BMW. Service Great service and very helpful. Tammy kept on top of everything and updated me. Tammy was very patient with me and answered any questions I may have h More

by EMKREHBIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

BMW of Sarasota responded

Thank you so much for your wonderful review!

October 16, 2019

Great customer service Everything was great, everyone was very helpful. The process was fast with great customer service. The team made you feel welcomed and would go back. More

by HOLLYCAVIGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

BMW of Sarasota responded

That's great to hear, Holly -- thank you!

October 16, 2019

BMW SERVICE This was a really good experience. Quick, courteous and professional is a good way to describe it. Derek Thomas was outstanding. Ian a happy customer. More

by JBERARD910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

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