BMW of Sarasota - Service Center

Good service Had 30 minutes waiting for shuttle by morning then everything was great. George fixed all my inconvenience during morning. Then by afternoon everythin Had 30 minutes waiting for shuttle by morning then everything was great. George fixed all my inconvenience during morning. Then by afternoon everything was great. More

As always Apple style service Great team that obviously starts with Derrick Thomas, ASM, who is one of if that the best one I have experienced in my 50 years on both sides of the a Great team that obviously starts with Derrick Thomas, ASM, who is one of if that the best one I have experienced in my 50 years on both sides of the automotive equation. His trustworthiness and honesty are beyond reproach. More

Great service and service advisor Tiffany was and has been a phenomenal advisor. She walked me through every detail and aspect of what was to be done with my vehicle. She went above an Tiffany was and has been a phenomenal advisor. She walked me through every detail and aspect of what was to be done with my vehicle. She went above and beyond what an average advisor would do. I would highly highly recommend her to anybody, BMW is very fortunate to have an employee as high of a caliber as Tiffany. More

Professional service as expected from BMW Used to professional service from my old BMW dealer before I moved to the area and this dealership delivered the same quality service and fit me in on Used to professional service from my old BMW dealer before I moved to the area and this dealership delivered the same quality service and fit me in on short notice. Only issues were the length of time it took. This should have been a 10 minute job and I was there for 2 hours. Understand mechanics may have been busy with cars there before me, but they should have set my expectations as to how long this would be. Only expectation set from the service manager was that they thought it would be a quick job. More

Derek the best Derek was very efficient always kept me updated on the progress of the work and what they were doing, just what one would expect great job thank you Derek was very efficient always kept me updated on the progress of the work and what they were doing, just what one would expect great job thank you More

Excellent service! Advisor kept me informed, provided excellent customer service, and is professional, knowledgeable, and an excellent representative of BMW of Sarasota. Advisor kept me informed, provided excellent customer service, and is professional, knowledgeable, and an excellent representative of BMW of Sarasota. Greeter is very friendly, a perfect welcome to the service department. More

Tiffany Ferrara is the best service advisor Tiffany made me feel right at home and very well taken care of. She has a full understanding of what client service is and represents BMW extremely Tiffany made me feel right at home and very well taken care of. She has a full understanding of what client service is and represents BMW extremely well. More

Outstanding Derrick- my service associate is outstanding. He is always available with a big smile. The work is what you would expect from a BMW service center. I Derrick- my service associate is outstanding. He is always available with a big smile. The work is what you would expect from a BMW service center. I have been going there for 7 years and I wouldn’t even think about going else where. More

Fast and excellent I’m very happy with this BMW dealership because has a very good location, and the costumer service is excellent. Mr. Carlos Muñoz is accessible, very I’m very happy with this BMW dealership because has a very good location, and the costumer service is excellent. Mr. Carlos Muñoz is accessible, very attentive and fast. More

Another great experience at Sarasota BMW I’m very pleased with the 2014 BMW 320i that I purchased new from this dealership, as well as the service that has followed. I had not worked with Fer I’m very pleased with the 2014 BMW 320i that I purchased new from this dealership, as well as the service that has followed. I had not worked with Fernando before, but he was great, providing a very timely diagnostic and then promptly providing a loaner vehicle. I received a very pleasant surprise when he called to inform me the repair in question was able to be covered under warranty. That really made my day. BMW is a very reliable vehicle, but this dealership in particular really looks out for the customer! More