Emilio Torres
Emilio Torres at BMW of Sarasota

Emilio Torres

General Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
486 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

16 yrs, 10 mos

4.8

486 Reviews

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486 Reviews of Emilio Torres

May 01, 2026

Dealership Rating
Employee Rating

I have a 22 year-old Bmw E 46 M3 and after two visits to the service department it is abundantly clear that they lack the technical expertise to service this vehicle More

by BPPRESCOTT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Josh Cash

April 27, 2026

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100% service as usual, thank you to everyone at BMW Sarasota for the excellent ser More

by kreyn6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Cash, Marino Iaderosa

Apr 28, 2026

BMW of Sarasota responded

Thank you for choosing BMW of Sarasota. We appreciate your business and hope to see you again soon!

April 18, 2026

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Employee Rating

The dealership is way too busy. They don’t seem to be very organized. Last year they forgot my service I waited 4 hours for an oil change. I called to book my appointment this year More

by ERAPOLLA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 21, 2026

BMW of Sarasota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 21, 2026

BMW of Sarasota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 18, 2026

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Employee Rating

As always Maria and team go above and beyond taking care of my car and I. More

by CONSTANTINO.PAMELA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2026

BMW of Sarasota responded

Thank you for your five star rating. We’re thrilled that Maria and our team continue to go above and beyond when servicing your BMW 330. We look forward to assisting you again in the future.

April 11, 2026

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Employee Rating

I want to give Sarasota BMW a huge shoutout. Me and my wife purchased a BMW 3series and it was one of the greatest vehicle purchases I’ve ever done. Huge thanks to our salesperson, Parsa! More

by Jordan B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan El Hakim , Parsa

Apr 11, 2026

BMW of Sarasota responded

What a pleasure to hear you and your wife are loving your BMW 3 Series. We’re glad this purchase stood out as such a great experience. Please let us know if there’s anything more we can do for you.

April 10, 2026

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The worst customer service that I have EVER experienced. General Manager and Service Manager NEVER returned my calls or emails, despite the fact that my car was in their shop from February 10th through Ap More

by LPELOSIFILIMON
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Paula Bryant, Josh Cash

Apr 16, 2026

BMW of Sarasota responded

We're sorry that you didn't have a completely satisfying experience Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 16, 2026

BMW of Sarasota responded

We're sorry that you didn't have a completely satisfying experience Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 07, 2026

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I have leased 3 vehicles from this dealership and have had exceptional experiences and also great service as well. More

by HOFFMANJANET2
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

BMW of Sarasota responded

It’s wonderful to see your continued loyalty through three BMW leases. We’re glad our service team delivered exceptional experiences each time. We appreciate your trust and look forward to assisting you again.

April 05, 2026

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The staff exceeding expectations with price and service great overall experience. I would highly recommend Bmw of Sarasota to anybody looking for a newer used car. More

by jasonphilipschneider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahul Sharma

Apr 05, 2026

BMW of Sarasota responded

Thank you for recommending us and for acknowledging our team’s work on your BMW purchase, from pricing to service. We’re thrilled your overall experience was great. We look forward to assisting you again.

March 30, 2026

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Employee Rating

We had decided to trade in our 330xi for a newer 530i. Sales repr Marino Laduardo did a good job informing us about different models, pros and cons. He was professional, straight negotiator and provided t More

by bengt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Humbert Cazaubon, Cameron Goudreau , Marino Laduardo

Mar 31, 2026

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2026

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Andrew Montgomery was just fantastic. He always is! Knowledgeable, responsive, professional are key words that describe his commitment to Sarasota BMW and the customers he serves. More

by philorandi
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk , Andrew Montgomery.

Mar 15, 2026

BMW of Sarasota responded

We appreciate the five-star review. Your recognition of our knowledge, responsiveness, and professionalism means a lot. It’s great to know your BMW X3 received attentive care. We look forward to welcoming you back.

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