BMW of Sarasota - Service Center

Wow! You have SO improved your service! Everyone that greeted me was kind and courteous and not condescending. I’m more mechanical than my appearance. Derek was particularly attentive to my Everyone that greeted me was kind and courteous and not condescending. I’m more mechanical than my appearance. Derek was particularly attentive to my needs. Actually, he was “Over-The-Top”. Ms Blau (her maiden name) and I had a really nice time together.. The waiting area has improved greatly, along with the snacks. I especially love the fact that since I had a blow out on my way to the dealership, that my tire size was available! Then the clincher is; there was a rental car for me so I didn’t have to spend the whole day there. Wow! More

Service members extremely helpful went out of their way and I had accident in deep water and waited hour and half for tow truck Ms lizardi waited for the tow to be delivered after hours. The repairs were done r I had accident in deep water and waited hour and half for tow truck Ms lizardi waited for the tow to be delivered after hours. The repairs were done rapidly- new motor Loaner was all ready for me Service was great and the state farm people were as fantastic as BMW More

Always great! I have had eleven BMWs over the years with my wife having four cabrios. The service we have gotten at Sarasota BMW is the best we have ever enjoyed an I have had eleven BMWs over the years with my wife having four cabrios. The service we have gotten at Sarasota BMW is the best we have ever enjoyed and Maria is by far the best service consultant we have had. More

Tiffany was very good at communicating where they were in the process. I’ve yet to have the same service person yet so I hope Tiffany will be there for years was very good at communicating where they were in the process. I’ve yet to have the same service person yet so I hope Tiffany will be there for years. More

Great care of my car I've got my 2010 328i that has very little mileage on it and occasionally requires some care. I took it in with the problem if the starter sounding v I've got my 2010 328i that has very little mileage on it and occasionally requires some care. I took it in with the problem if the starter sounding very slow. They found that my battery was essentially dead, even though I got it about a year and a half ago. They didn't charge me a dime, saying it was still under warranty, even though they checked out the whole system and washed the car! Great service and really nice people. More

New car service Took 440 in for first service ... oil change after one year. All handled well and in timely manner. First rate device as we have come to expect. Took 440 in for first service ... oil change after one year. All handled well and in timely manner. First rate device as we have come to expect. More

Nice job Tiffany was my associate, she had me in and out in just the right quoted time. Car was washed and vacuumed. She also went ahead and had some work do Tiffany was my associate, she had me in and out in just the right quoted time. Car was washed and vacuumed. She also went ahead and had some work done that prevented my from making another trip back for service. Job well done, thank you Tiffany More

The BEST service department!! Lewis is the best ! I hope BMW of Sarasota appreciates him so they don’t loose him. I can trust that I am so taken care of here and the work is amazin Lewis is the best ! I hope BMW of Sarasota appreciates him so they don’t loose him. I can trust that I am so taken care of here and the work is amazing 😉 I love my X5 50i and they detail it to look new every time!! More

Positive experience Service was great, our experience with Daryl was out standing. He went above and beyond to help with helping us. Only negative was the car loaner fr Service was great, our experience with Daryl was out standing. He went above and beyond to help with helping us. Only negative was the car loaner from Hertz. This is the only time I had to pay gasoline charges with a loaner car while mine was being serviced. More

Emergency service Carlos is always the consummate professional. I didn’t call ahead this visit and it didn’t make any difference. The service is always excellent. Carlos is always the consummate professional. I didn’t call ahead this visit and it didn’t make any difference. The service is always excellent. More