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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,853 Reviews

12,853 Reviews of BMW of Sarasota - Service Center

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August 09, 2019

Continual Great Service From Maria Lizardi Maria turned a nightmare of an experience (pothole induced tire blowout) to a pleasant and quick resolution. Always available and pleasant, Maria con More

by S.FORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

BMW of Sarasota responded

Thanks for your amazing review!

August 09, 2019

Worked with Derek Fantastic experience with Derek. Will refer. Was always understanding and found solutions to my tough problem. Works great with people and understands More

by J.MOLINARI88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

BMW of Sarasota responded

Thank you for your stellar review!

August 09, 2019

My most recent service experience Knowledgeable, friendly, service personnel. Keeps me updated regarding service schedule. Maria and Greg Jones always available and most helpful when t More

by NIBBIESGYP
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Gibson
Aug 09, 2019 -

BMW of Sarasota responded

Thank you so much for your wonderful review!

August 09, 2019

Great service. My service manager, Carlos, made the difference. He is the reason I am rating you the highest possible. This is the second time I’ve had him. Both More

by DEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

BMW of Sarasota responded

We're very proud that Carlos earned your highest rating! Thank you so much!

August 09, 2019

On time I’m always very busy, but they deliver on time. Carlos Always making sure things get done the right way. Thank you for all your service. More

by jb.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

BMW of Sarasota responded

Thank you for your full five stars!

August 08, 2019

Perfect experience! Loved my service. Felt attended to and important. Valentina helped me every step of the way. Will be back for more services and purchases. Thanks! More

by RUSSELLHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Aug 09, 2019 -

BMW of Sarasota responded

Thanks so much for letting us know that you were completely satisfied with our service and that Valentina was there for you from beginning to end!

August 08, 2019

Everything was good Service center employees were very good to work with - they keep in informed throughout the entire process as the car was getting service and I would More

by MGDIUBALDI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

BMW of Sarasota responded

Thank you very much for your wonderful review! We look forward to seeing you again!

August 08, 2019

Always great service and extremely courteous. Needed regular maintenance done on my car, and as usual, it was a very pleasant experience. Valentina, my service manager, was very accommodating and More

by CEOYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Aug 09, 2019 -

BMW of Sarasota responded

We're so glad to hear that you enjoyed your service visit with us -- thank you!

August 08, 2019

BMW SARASOTA IS AWESOME have been a customer of Sarasota BMW for nearly 20 years. Saw them move from #41 to Clark Road to a modern terrific facility. A business is about peop More

by KINGSLEEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

BMW of Sarasota responded

We truly appreciate your loyalty and our proud of our amazing team for earning it -- thank you so much!

August 08, 2019

Easy and Quick Dropped off the car at my appointment time. They needed a few hours to perform diagnostics and make warranty repairs along with an oil change, so the More

by theclays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 09, 2019 -

BMW of Sarasota responded

Thanks so much for the excellent review!

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