BMW of Sarasota - Service Center

Quoted price is exactly what I paid It’s so refreshing to find a center that charge is just with their quoted. Too many times getting a minor job done also and leads to OU need new brake It’s so refreshing to find a center that charge is just with their quoted. Too many times getting a minor job done also and leads to OU need new brakes or your tires are pretty bad. Search was not the case at BMW of Sarasota. They quoted me my price that’s what it cost and that’s all one can ask for. Exceptional who staying and friendly service is a major plus. Will definitely be back More

service timely and efficient. service was "as expected" everyone was friendly and helpful. gave a heads-up for service to be performed at a later date timely and efficient. service was "as expected" everyone was friendly and helpful. gave a heads-up for service to be performed at a later date More

Service Everyone was friendly and helpful. The car that I was given as a loaner worked great. My car was returned to me fixed and cleaned. Everyone was friendly and helpful. The car that I was given as a loaner worked great. My car was returned to me fixed and cleaned. More

X5 tires I needed one maybe two tires is to a puncture and wear at 216000 miles on the odometer. Derek Thomas was my adviser and did a great job. He lead me th I needed one maybe two tires is to a puncture and wear at 216000 miles on the odometer. Derek Thomas was my adviser and did a great job. He lead me through the options and helped me choose the right one. Derek is the best service advisor at BMW of Sarasota. More

expensive but thorough The phone experience before I arrived was awful as I called three times and twice was told I would get a call back and didn't. Once I got there the se The phone experience before I arrived was awful as I called three times and twice was told I would get a call back and didn't. Once I got there the service was good even though silly expensive. Service on site is your strong point. More

Gearbox jerky 2017 X3 had a jerky gearbox issue. Had a test drive and of course could not duplicate the symptom. Was advised that a software adjustment was necessa 2017 X3 had a jerky gearbox issue. Had a test drive and of course could not duplicate the symptom. Was advised that a software adjustment was necessary. More

Left turn signal bulb replacement Maria Lazardi is a rock star!! Had morning apps and needed to get car in an out in less that 90 minutes and she made it happen! She confirmed with S Maria Lazardi is a rock star!! Had morning apps and needed to get car in an out in less that 90 minutes and she made it happen! She confirmed with Service dept prior to me binging the car in and gave me constant updates as I waited. Car was completed on time (actually faster than promised, only 75 minutes) and work was great. Maria is an major asset for Sarasota BMW! More

A simple oil change tool 2 hours. Jorge the service individual was very helpful. He did a great job of explaining what the service entailed. My only disappointment was the 2 hours it Jorge the service individual was very helpful. He did a great job of explaining what the service entailed. My only disappointment was the 2 hours it took to change the oil. It would have been fine if this was explained to me over the phone when I made the appointment. Then I could have planned my day better. More

Interior Repairs. I was in and out in an hour on an estimated 1 1/2 -2 hour repair. I couldn't be more pleased with the way the interior looks showroom new. Gregg coo I was in and out in an hour on an estimated 1 1/2 -2 hour repair. I couldn't be more pleased with the way the interior looks showroom new. Gregg coordinated the repair,Valentina handled the paperwork with a smile. The personal touch was something you don't expect at a car dealership, it goes a long way in keeping the customer happy. Thanks, guys. More

Helped Me Out in a Jam I actually was on my way back to my primary house in Pennsylvania when I got a flat tire. I called BMW for a tow and was towed to the Sarasota dealer I actually was on my way back to my primary house in Pennsylvania when I got a flat tire. I called BMW for a tow and was towed to the Sarasota dealership. It was already late in the day but everyone there went out of their way to help me get back on the road that evening! From John at reception to Judy who was my Service Advisor, they were all so nice and pleasant to deal with. I sincerely appreciate their help getting me all fixed up and home on time. More