BMW of Sarasota - Service Center

Another great experience Lewis was prompt and professional. Reviewed my 228i's maintenance history, discussed what was due and made sound recommendations. The work was well an Lewis was prompt and professional. Reviewed my 228i's maintenance history, discussed what was due and made sound recommendations. The work was well and in the expected timeframe. Will be back! More

Efficient and knowledgeable services. Professional and efficient services for my car. They kept me up to date and finished in promised time. Highly recommended for their excellent servic Professional and efficient services for my car. They kept me up to date and finished in promised time. Highly recommended for their excellent service and sale representatives More

Great service Thank you for taking care of my car. Your attention to detail is awesome! Maria was very efficient and got me a ride to my home a mile away quickly. Thank you for taking care of my car. Your attention to detail is awesome! Maria was very efficient and got me a ride to my home a mile away quickly. Thank you! More

Scheduled maintenance with oil change. All aspects of this appointment were handled in a very professional manner. Each person I met and dealt with was friendly and courteous. Most importa All aspects of this appointment were handled in a very professional manner. Each person I met and dealt with was friendly and courteous. Most important , my 7 series was ready when I was told it would be. A special thanks to Maria, my service advisor, for being on top of everything she does. More

Oil change Service was efficient. I appreciated Jesdica’s explanation of the mechanic’s recommendation. tire tread report is a nice feature . BMW offers customer Service was efficient. I appreciated Jesdica’s explanation of the mechanic’s recommendation. tire tread report is a nice feature . BMW offers customers a comfortable waiting area. More

Awesome service center Carlos and his team went above and beyond for me. I encountered a mysterious engine problem on my 2019 m4. I called them at 1:30, had and appointment Carlos and his team went above and beyond for me. I encountered a mysterious engine problem on my 2019 m4. I called them at 1:30, had and appointment at 2:00. I expressed to Carlos I was from Miami and was due to leave around 5:30 due to work obligations, Carlos said he would do everything to get me back on the road. He delivered. Within two hours his team diagnosed and fixed the problem, on a Saturday ! I can’t speak higher of this service team and Carlos. Without them I would have been stranded 3 hours from home. Don’t hesitate, this is the best bmw dealership I have ever been to. They truly treat you like family. More

Excellent customer service! I was in town on vacation and Carlos was very helpful/professional. He also provided me a loaner vehicle and followed up on my service. A++ I was in town on vacation and Carlos was very helpful/professional. He also provided me a loaner vehicle and followed up on my service. A++ More

3 Days to get a Tire? I got a "low tire" warning/ Took car in next day. They said tire had nail and they would have to replace it. I said OK. Then they said it would 3 days I got a "low tire" warning/ Took car in next day. They said tire had nail and they would have to replace it. I said OK. Then they said it would 3 days to get the tire (one day was a holiday)..Tire brand was - I guess - not one they carried. So I got a loaner - not a BMW. They did do a bunch of other services which would have been required in the next few months that were covered by the warranty. Service person - Lewis was good - no issue with him, just disappointed it took so long to get a tire. I'm sure a local tire shop would have been able to get it the next day.. More

Annual servicing ~ Valentina took care of business quickly and efficiently as my car was serviced on a Sunday morning. And my vehicle was washed extraordinarily well. Valentina took care of business quickly and efficiently as my car was serviced on a Sunday morning. And my vehicle was washed extraordinarily well. All in all, as pleasant an experience as car servicing can be. More

No hidden surprises Valentina was great to work with. I was given a loaner which i didn’t expect. I wasn’t pleased with the older greeter gent. I was next but because my Valentina was great to work with. I was given a loaner which i didn’t expect. I wasn’t pleased with the older greeter gent. I was next but because my Cooper battery died when I turned it off he ignored me! Other than him everything was great!!!! More