BMW of Sarasota - Service Center

Excellent service as always! Lewis was a great service advisor- the service team at BMW of Sarasota is always excellent. Very efficient and professional and also incredibly nice. Lewis was a great service advisor- the service team at BMW of Sarasota is always excellent. Very efficient and professional and also incredibly nice. I will definitely be back for more service. More

Disappoimting Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. In addition, sent two website messages which remain unanswered. More

Excellent service I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performe I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performed the service. Thanks Seth. You’re the best!! More

Servuce Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experie Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experience old school service with class. Todd Hicks More

Scheduled Service My service person, Mr. Lewis Mention was courteous, professional and on point. I was their for a an oil change and he informed me what other services My service person, Mr. Lewis Mention was courteous, professional and on point. I was their for a an oil change and he informed me what other services I needed to be up to date. he confirmed I could get all done within the same time frame. he set me up with an uber to get me back to work and back to pick up the car. Lewis gave me his card and told me to call if needed anything. Lewis was a pleasure to work with and I will ask for him specifically in the future. More

Poor Service Want to wait an hour to have the service dept even touch your car? Had insurance on car tire. Had to hassle over my tire being “discontinued” and nee Want to wait an hour to have the service dept even touch your car? Had insurance on car tire. Had to hassle over my tire being “discontinued” and needed to pay price difference in 8 months to replace under contract tire Maria needed to take her lunch so they passes me around and after 2 hrs and speaking to the manager they still got the bill wrong and had to redo. NEVER use their service department unless you want to be lied to. More

Dealing with my service Carlos Munoz is easy and refreshing. Five stars to the dealership and Carlos Munoz. My car went in for an oil leak and Carlos had a car waiting for me and it was no issue at all to bring Five stars to the dealership and Carlos Munoz. My car went in for an oil leak and Carlos had a car waiting for me and it was no issue at all to bring in. He even delivered the car when the job was completed and picked up the loaner. Nice and Easy. More

Easy warranty fix & Tire replacement Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to repair. They price matched the lowest tire price we could find. All done with a loaner so we could run our errands. More

Excellent Jessica was great and the tasks were done perfectly. Modified my appointment date and time changes seamlessly. Car delivered on time. Even ride home a Jessica was great and the tasks were done perfectly. Modified my appointment date and time changes seamlessly. Car delivered on time. Even ride home after drop off through Uber was fine. More

Carlos Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. More