BMW of Sarasota - Service Center

Enjoyable annual maintenance visit Carlos Munoz is great. I compare him to my old BMW service department - he is heads above them and I really liked them. Thanks for making my short s Carlos Munoz is great. I compare him to my old BMW service department - he is heads above them and I really liked them. Thanks for making my short stay enjoyable. Jerry More

Oil change and inspection It was lovely - we were taking the car back to Canada and needed it serviced. We were very pleased with the inspection and treatment by Kristal. It was lovely - we were taking the car back to Canada and needed it serviced. We were very pleased with the inspection and treatment by Kristal. More

Outstanding Experience Long time luxury car owner but our first BMW , and our first visit to BMW of Sarasota. Unbelievably positive experience. On time, on schedule, less Long time luxury car owner but our first BMW , and our first visit to BMW of Sarasota. Unbelievably positive experience. On time, on schedule, less time than estimated to complete service. Car washed and vacuumed. Derek our service advisor was professional, friendly, courteous and very pleasant to deal with. Highly recommend this dealership and Derek!! More

awesome Our service advisor Dereck Thomas is as good as they get. A true concierge feeling in dealing with him. Would highly recommend him and BMW Sarasota Our service advisor Dereck Thomas is as good as they get. A true concierge feeling in dealing with him. Would highly recommend him and BMW Sarasota to anyone. More

Judy was outstanding, and Susan was also very helpful to su. We brought our car in for service. Judy took great care of us. The car needed to have some parts ordered, so she got us a loaner car and the service w We brought our car in for service. Judy took great care of us. The car needed to have some parts ordered, so she got us a loaner car and the service was completed on the day that it was promised. The waiting lounge is really pleasant with all kinds of refreshments, reading materials, and interesting people to talk with. More

Fantastic Dealership I am new to BMW and I was very impressed with the customer service and the great lounge area! Plus my car was done much faster than i expected! Lookin I am new to BMW and I was very impressed with the customer service and the great lounge area! Plus my car was done much faster than i expected! Looking forward to my next visit!! No more ugly waiting rooms. Why pay the same for less quality service. This place treats customers like they really matter:) More

Thorough Pleasant surroundings quick turnaround service Dept was thorough staff through out was friendly and knowledgeable only comment is at times the waiting Pleasant surroundings quick turnaround service Dept was thorough staff through out was friendly and knowledgeable only comment is at times the waiting area was completely full no seating was available More

Excellent Advisor Maria takes care of my car and my wife's car. She is always running back and forth with updates and when the car had to be left for service she called Maria takes care of my car and my wife's car. She is always running back and forth with updates and when the car had to be left for service she called every time she said she would. She looks out for the customer and doesn't sell you things you don't need but is very honest with things that she feels you really should do. Maria is a good reason to have your car serviced at Sarasota. You should ask for her you won't be dissapointed. She is going out on maternity leave in September and we can't wait for her to come back. Sitting in the waiting room there were other customers who remarked to me after seeing her talking to me that she was great. More

xxxxxxxxxxxxxxxxx I had my tires replaced on a Saturday afternoon. They were ordered on line thru BMW and arrived at the parts department timely. (Parts department sai I had my tires replaced on a Saturday afternoon. They were ordered on line thru BMW and arrived at the parts department timely. (Parts department said this was the first he saw of this in over 6 years that he worked there.) I had an appointment confirmation but the dealership did not get notified of the appointment. They still took good care of me but they should somehow get the notifications from BMW. More

Service Service Manager Jessica Caycedo is the best. Also the staff that greet customer are all very helpful. The best dealership in Sarasota, Florida, over Service Manager Jessica Caycedo is the best. Also the staff that greet customer are all very helpful. The best dealership in Sarasota, Florida, overall rating five stars More