BMW of Sarasota - Service Center

Great Service Seth was great to work with, very knowledgeable and informative My car was ready when expected. The service area very nice. I do wish I could have h Seth was great to work with, very knowledgeable and informative My car was ready when expected. The service area very nice. I do wish I could have had a loaner car. I work in Bradenton and had to use vacation time for the service. Lastly, It would have been nice to use coupon I found on line while waiting for car, however I was informed I couldn't use it since I presented it a time of payment and was told it was passed the time of service. I found that odd. Overall a good experience otherwise. More

Amazing service Fernando takes wonderful care of us and our vehicle. Thank you Fernando. We’ve had 3 vehicles and Fernando has always made sure all our questions an Fernando takes wonderful care of us and our vehicle. Thank you Fernando. We’ve had 3 vehicles and Fernando has always made sure all our questions and/or concerns were addressed. More

Fast service for scheduled service Great experience with Fernando as always. This is the 3rd car purchased from this dealership and he has always provided me with excellent service and Great experience with Fernando as always. This is the 3rd car purchased from this dealership and he has always provided me with excellent service and makes me feel like a valued customer More

Drive straight Brought my car in for an alignment. I was notified by Carlos that I had a serious tire issue that I didn’t know about. The tech noticed during his ins Brought my car in for an alignment. I was notified by Carlos that I had a serious tire issue that I didn’t know about. The tech noticed during his inspection that one of the tires had a long dry rot crack on the inner sidewall. Said it could be very dangerous considering I like to drive fast with my fast car. So end up replacing both of the front tires and getting the alignment. Carlos knows my driving habits and is always concerned about safety first. The tech also needs to be acknowledged for catching the tire issue. On a another note. While I was there, I decided it was time to replace my wiper blades. But the parts department said they didn’t have them in stock and would have to order them. That would be fine if I lived in Sarasota, but I live 40 miles away. So I ordered them off amazon. Just blows my mind that the parts department don’t have a very common part in stock for a very common car. Service and the tech were awesome. Parts department on the other hand was a joke More

#1 in service In March my X5 started having a "heavy battery drain" warning. I scheduled service and the old battery was replaced. Two days later I got the same In March my X5 started having a "heavy battery drain" warning. I scheduled service and the old battery was replaced. Two days later I got the same alert. My service advisor, Seth Rogers, scheduled the car back into diagnosis the problem. He provided a rental car and said the diagnosis would be completed at no charge. After several days of working on the car's electrical system, the diagnosis was made, the part was ordered, the car was repaired & I have had not further problems. Thank you, Seth, for keeping me informed everyday of the progress and diligently working to get the problem diagnosed and resolved. Ellen Christen More

Airbag recall Maria ....was fantastic...efficient, knowledgeable, friendly. She also set up the Bluetooth system for the hands-free phones. Maria seems to really en Maria ....was fantastic...efficient, knowledgeable, friendly. She also set up the Bluetooth system for the hands-free phones. Maria seems to really enjoy her work More

Great Professional! Fast and wonderful! Coming back happy ever time. Carlos is great. He is my 3rd service guy and by far the best to date!! Professional! Fast and wonderful! Coming back happy ever time. Carlos is great. He is my 3rd service guy and by far the best to date!! More

Everything went smoothly. What more could you want ! Great service from Greg Jones and Judy Owens. Performed BMW Safety Recall. First time experience with Sarasota BMW, but it won't be my last. Great service from Greg Jones and Judy Owens. Performed BMW Safety Recall. First time experience with Sarasota BMW, but it won't be my last. More

Five Stars! My service representative, Carlos Munoz, has been fantastic. Extremely professional and pointed out the importance of purchasing an extended warranty My service representative, Carlos Munoz, has been fantastic. Extremely professional and pointed out the importance of purchasing an extended warranty before the factory warranty expires. I can not say enough good things about my experience with Carlos Munoz at BMW of Sarasota. More

It was superb treatment. Excellent service and worth it ,very nice service staff and very professional and very organized and waiting was not long in nice relaxing atmosphere, Excellent service and worth it ,very nice service staff and very professional and very organized and waiting was not long in nice relaxing atmosphere, and she gave me different options and not pushy to wards purchasing More