12,822 Reviews of BMW of Sarasota - Service Center
Acceptable but too long for oil change I was told “an hour and a half”. I was there 50% longer. I received no progress report that there would be any delay. No problems found that should ha I was told “an hour and a half”. I was there 50% longer. I received no progress report that there would be any delay. No problems found that should have caused a delay. More
Great Svce... fast & professional The Svce was great...always professional & expeditious... I would never bring my BMW anywhere else Juan Carlos Giol goes the extra mile to be on top The Svce was great...always professional & expeditious... I would never bring my BMW anywhere else Juan Carlos Giol goes the extra mile to be on top of my SUV... needless to say... he’s the best More
Personal Attention Another great experience with personal attention from Lewis Mention III. Lewis has been assigned as my Service Manager contact at BMW Sarasota. Have Another great experience with personal attention from Lewis Mention III. Lewis has been assigned as my Service Manager contact at BMW Sarasota. Have always had good experience with Lewis. Car was ready when promised, all items were attended to. One item related to an alert received about a fault with the passenger side air bag. This item was attended to, the fault was located identified and corrected. A complimentary car wash, inside and out, was greatly appreciated and I left the dealership feeling like I was in a brand new car!! Good feeling! Carl Hirsch More
Taken care of from beginning to endm Good waiting area with refreshments if you are sticking around for the service. They were also nice enough to uber me out to grab lunch. They were Good waiting area with refreshments if you are sticking around for the service. They were also nice enough to uber me out to grab lunch. They were very upfront on what they were going to do and how long it could take. I will be back. More
Great Fernando always takes such good care of me. He’s the best. He goes so above and beyond, he’s so kind, I never have to wait, and he just treats everyon Fernando always takes such good care of me. He’s the best. He goes so above and beyond, he’s so kind, I never have to wait, and he just treats everyone with such genuine respect. He’s the reason I’ll stay with BMW. More
Excellent service My service advisor is Maria and she is the most helpful, professional and kind service engineer I have come across and I have a BMW both here in Saras My service advisor is Maria and she is the most helpful, professional and kind service engineer I have come across and I have a BMW both here in Sarasota and in London! More
BMW Excellence Excellent service and courteous staff. Provided transport to a local restaurant so I didn't have to wait on site. Complementary car wash. Great experi Excellent service and courteous staff. Provided transport to a local restaurant so I didn't have to wait on site. Complementary car wash. Great experience. More
Friendly advisor I came in after hours but Carlos did a great job. He took care of me and he is very friendly. Thank you, Carlos. Hopefully we will see you next time I came in after hours but Carlos did a great job. He took care of me and he is very friendly. Thank you, Carlos. Hopefully we will see you next time when we need a service. More
First ever BMW service From beginning to end the experience was extremely accommodating and efficient. Only misgiving was that my car didn’t seem to be washed but maybe it w From beginning to end the experience was extremely accommodating and efficient. Only misgiving was that my car didn’t seem to be washed but maybe it was when complete. I did not pick it up til next day. However person who delivered my car to me offered to run it through but I declined. More
first class As always Service at BMW Sarasota fast and professional. Susan very cognizant about my time at dealership and explained all service needed a price bef As always Service at BMW Sarasota fast and professional. Susan very cognizant about my time at dealership and explained all service needed a price before completing the job. More