BMW of Sarasota - Service Center

Another positive experience! As I think back on "My car won't start", day, I didn't call AAA to come rescue me; I called Seth Rogers, my service advisor because I was confident he As I think back on "My car won't start", day, I didn't call AAA to come rescue me; I called Seth Rogers, my service advisor because I was confident he would know what I needed to do. And of course he did, and was able to get my X5 scheduled for a new battery within my already overscheduled week. Knowing I was running on a tight schedule, he arranged for another service advisor to get my paperwork started while he was with another customer. He kept me informed of the progress & had me back on the road in the timeframe promised. Thank you for excellent customer service!! Ellen Christen More

Excellent time at BMW My time at BMW of Sarasota was great, my car was to get serviced and a wheel replaced from a nail so instead of waiting for hours they gave me a loane My time at BMW of Sarasota was great, my car was to get serviced and a wheel replaced from a nail so instead of waiting for hours they gave me a loaner car which was awsome, my car was ready to be picked up the following day running like new! More

Routine Oil Change Service My service representative, Carlos Munoz is very knowledgeable, courteous and timely in his responses. Routine Oil change for my leased BMW X3 was easy My service representative, Carlos Munoz is very knowledgeable, courteous and timely in his responses. Routine Oil change for my leased BMW X3 was easy to schedule and tool less than 2 hours of wait. More

Wonderful experience Went for scheduled maintenance and to have front brakes looked at. New rotors, pads, and oil changed in record time, and as always, the service adviso Went for scheduled maintenance and to have front brakes looked at. New rotors, pads, and oil changed in record time, and as always, the service advisors and helpful and knowledgeable. Carlos was professional and got me out of the dealership in 2.5 hours. I’ll always go back to this location!! More

Fantastic I had a flat and drove in unannounced and Susan took care of me immediately. Could not wait and Susan got me an Uber and got home just in time for ap I had a flat and drove in unannounced and Susan took care of me immediately. Could not wait and Susan got me an Uber and got home just in time for appt. The personal attention was fantastic! More

Derek was awesome. He explained to me what to expect I love the entire vibe at the dealership. Every body is so nice and friendly. Naycole and derek rock. Customer service flows all through the buildin I love the entire vibe at the dealership. Every body is so nice and friendly. Naycole and derek rock. Customer service flows all through the building. Love it! More

Carlos goes above and beyond! We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department wen We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department went above and beyond to ensure that everything was right with both our vehicles. Sarasota BMW isn't close to home for us, but we'll keep coming back for the excellent service from Carlos Munoz and the team! More

Oil leak sorted it out Jessica did perfect job, she maneged my problem smoothly, she is the best of the service crew ! She is able to think about her job ! Jessica did perfect job, she maneged my problem smoothly, she is the best of the service crew ! She is able to think about her job ! More

Efficient and friendly Service was relatively quick and service advisor, Derek, was friendly and great to work with. Waiting area was comfortable with good snack choices. Service was relatively quick and service advisor, Derek, was friendly and great to work with. Waiting area was comfortable with good snack choices. Car was beautiful after complimentary wash. Thanks! More

Maintenance followup. Timely, friendly and reasonably priced. I recommend setting an appointment with Derek for maintenance and Jack in Sales. Their location was easy to ge Timely, friendly and reasonably priced. I recommend setting an appointment with Derek for maintenance and Jack in Sales. Their location was easy to get in and out of. More