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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,871 Reviews

12,871 Reviews of BMW of Sarasota - Service Center

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March 06, 2019

Fantastic Service...even after 5pm on a Friday!! Powertrain went into limp mode on I75 - pulled into the service drive and was promptly greeted. It took less than 10 minutes to get me checked in, in More

by LIAKAKOS.PETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Mar 06, 2019 -

BMW of Sarasota responded

Thanks, Peter, for the amazing review! It was our pleasure!

March 06, 2019

Derek Thomas Arrived a little early for the service appt. but no problem. As usual, first class service from the service dept and thanks Derek for making sure noth More

by NORMAN_BAILLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

BMW of Sarasota responded

Thank you for your amazing review, Norman!

March 06, 2019

Friendly staff Service was done in a professional and timely manner, and the lounge is an easy place to wait for your vehicle. Even had a separate quiet work area wh More

by SCOTTSMITH3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeter at the service center was great. Johnny something I think. A big hockey fan.
Mar 06, 2019 -

BMW of Sarasota responded

Scott, we're happy to hear that you enjoyed your visit with us. Thank you!

March 06, 2019

Pleasant service My 2017 X3, was serviced for an oil change. However, upon arriving home, my car dash display, showed that the next service was not reset. It require More

by Glen3812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Mar 06, 2019 -

BMW of Sarasota responded

Thank you, Glen! We're glad to hear that you were completely satisfied with your service before, during, and after your visit.

March 06, 2019

Great service Maria Lizardi was extremely helpful and professional. They checked everything and gave me estimate for repairs. Great please to take care of my BMW s More

by SBASTAWROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

BMW of Sarasota responded

Thanks for your wonderful review!

March 06, 2019

Very professional and personable service. They gave me a loaner at the last minute. Very professional and great service. Kept me updated throughout the day. Car was fixed properly the first ti More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

BMW of Sarasota responded

Thanks, Becky, for your amazing review! We're so glad to hear you were satisfied with every aspect of your visit.

March 06, 2019

Everytime I come in for sevice I"m taken care of promply Derek comes out to let me know how the progress is going on my car always. The rest of your staff are always there to answer any questions More

by actjak819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Derek and the rest of the staff always takes great care of you!

March 06, 2019

New tires Received email flier stating BMW will match competitors pricing on new tires. Wasn’t sure if there would be any issues. No problem at all. Matched co More

by MBOWMAN1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

BMW of Sarasota responded

Thanks for letting us know you had an excellent service visit with us!

March 06, 2019

Oil Change Stoped by on saturday to make an appointment for and oil change and learned they are available on Sundays. Made the appointment for the next day. More

by lotsopets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Mar 06, 2019 -

BMW of Sarasota responded

Thanks for your full five stars!

March 06, 2019

Appreciate I’m so pleased with the service I received the last two visits. Prior to, I was very disappointed but my new advisor is amazing to deal with. More

by Beemer335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Mar 07, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

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