BMW of Sarasota - Service Center

The best BMW experience so far!!! Fernando Santori has been the best Assistance Service Manager ever! He went far and beyond with his job and make me feel like family. That’s something Fernando Santori has been the best Assistance Service Manager ever! He went far and beyond with his job and make me feel like family. That’s something incredible that we don’t usually experienced anywhere. For all that and more, no mather if I have to travel from Gainesville to Sarasota, I’m going to make BMW of Sarasota my home. Super happy client!! Thanks for everything Fernando. More

You can’t find better service anywhere else! The people who work at this BMW dealership are the most professional people I have ever dealt with,with any car I have ever owned. The building is im The people who work at this BMW dealership are the most professional people I have ever dealt with,with any car I have ever owned. The building is immaculate, and the experience they provide in the waiting room is superior. I bought my car in NY and that dealership can’t hold a candle to this one. More

BMW part replacement service. Valentina helped me with getting two parts replaced in my 6 series BMW. She kept me informed of the progress and service was completed at an appropria Valentina helped me with getting two parts replaced in my 6 series BMW. She kept me informed of the progress and service was completed at an appropriate length of time. More

Emergency door/gas cap locking issue. Door actuators (2) malfunctioned leaving us with no door access and manual re;ease of gas paanel. Repairs were completed as quickly as possible and p Door actuators (2) malfunctioned leaving us with no door access and manual re;ease of gas paanel. Repairs were completed as quickly as possible and professionally. How is it that the two employees most responsive are not listed below.. For me, they were the face of the dealership. More

Quick results for unknown problem Had an unknown issue with my X3 and it was corrected quickly and with friendly service. We were given a loaner vehicle while my X3 was in shop and loa Had an unknown issue with my X3 and it was corrected quickly and with friendly service. We were given a loaner vehicle while my X3 was in shop and loaner was compatible to our own vehicle. More

Scheduled Maintenance Great experience! My service advisor, Seth, was very knowledgeable, interested, interactive and courteous. The dealership itself is beautiful— great p Great experience! My service advisor, Seth, was very knowledgeable, interested, interactive and courteous. The dealership itself is beautiful— great place to wait for car services. Definitely will return. More

Efficient and friendly Everyone was extremely professional and very friendly. I was informed very clearly as to how long the service would take and when something unexpected Everyone was extremely professional and very friendly. I was informed very clearly as to how long the service would take and when something unexpected showed up, I was given a rental car (no charge). Everything proceeded quickly and efficiently. The same occurred the next day when I returned the rental and picked up my car.... the whole process took about 10 minutes. More

Great service Seth and team did a wonderful job. Thanks The vehicle was turned around quickly and the troubleshooting was accurately performed. My loaner was well Seth and team did a wonderful job. Thanks The vehicle was turned around quickly and the troubleshooting was accurately performed. My loaner was well maintained and provide for a way to continue my day while work was being performed More

scheduled service excellent service, answered all questions. I was asked many times while waiting in the lounge if I was being taken care of. Everyone was friendly an excellent service, answered all questions. I was asked many times while waiting in the lounge if I was being taken care of. Everyone was friendly and inquired if I needed or wanted a drink or snack. More

You Did What You Could! Thank You for your Help! I live in Miami, I had my Mini serviced before a trip. I made it to a sarasota exit, when I realized my care was smoking very badly and having proble I live in Miami, I had my Mini serviced before a trip. I made it to a sarasota exit, when I realized my care was smoking very badly and having problems running ..... You all cleaned up around everything and ordered a new oil cap which Miami dealer forgot to put back on the car. However the other dealer in miami would not let you finish cleaning it up correctly to remove all the oil ..... The service I received from the people at BMW Sarasota was very friendly and very helpful in trying to help me and be the go between. We did make it back to miami, eventually and they took the engine apart and cleaned everything ... but sad to say, it is not the same. :( More