BMW of Sarasota - Service Center

Excellent service and very good communication Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explaine Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explained everything to me in a good and understandable way. More

Great Service We had a problem that was difficult to detect. The service manager was instrumental in finding the problem. Would definitely return if we need fu We had a problem that was difficult to detect. The service manager was instrumental in finding the problem. Would definitely return if we need further service. More

Glass replacement Replacement windshield was well done. Scheduling was perfect. Maria Z was very helpful. Loaner 430 was a enticing. Thanks for the service. End of the Replacement windshield was well done. Scheduling was perfect. Maria Z was very helpful. Loaner 430 was a enticing. Thanks for the service. End of the review More

Good, but slow It shouldn't require more than two hours to get an oil change, filter change, & check the brakes. Previous dealership likely would have done it in one It shouldn't require more than two hours to get an oil change, filter change, & check the brakes. Previous dealership likely would have done it in one hour. More

BMW Sarasota Service Carlos is very good to work with! Hopefully he can be retained at the dealership. He is a major asset to the service Dept and the dealership. Carlos is very good to work with! Hopefully he can be retained at the dealership. He is a major asset to the service Dept and the dealership. More

Service Worked with seth and he did a great job. Timely and kept in me in the loop at all times. Would use him for any type of repair. Worked with seth and he did a great job. Timely and kept in me in the loop at all times. Would use him for any type of repair. More

Service Fernando exceeded expectations in providing superior customer service. I was very pleased with everything he was able to provide in terms of his prof Fernando exceeded expectations in providing superior customer service. I was very pleased with everything he was able to provide in terms of his professionalism, responsiveness, technical knowledge, polite and respectuful nature. More

Great experience I've worked with BMW of Sarasota for 6 year and they continue to improve all the time. The newer service environment has been fantastic and they have I've worked with BMW of Sarasota for 6 year and they continue to improve all the time. The newer service environment has been fantastic and they have very good service advisers. They got my X5 in on time, completed all services and out relatively quickly. More

Great Service Writer My service writer was the most helpful and attentive service writer I've ever experienced. I wouldn't hesitate to return to Sarasota BMW for future s My service writer was the most helpful and attentive service writer I've ever experienced. I wouldn't hesitate to return to Sarasota BMW for future service needs. More

Took longer than expected Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished unt Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished until 1:45. I felt I had given myself plenty of time for the recall, but since it was not started until noon it cut me too close. Again, no fault of Derek. More