BMW of Sarasota - Service Center

Repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair More

Always professional; good experience I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer tha I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer than expected. This is my first dealer experience for sales and maintenance and so far so good! More

Seth is an amazing service advisor who gives terific assist I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I ha I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I have had good experience at the dealership over more than 10 years. More

Recent service I went to BMW of Sarasota for service recently. Fernando made things very easy. Kyle helped too. Service was very quick and thorough. Everything w I went to BMW of Sarasota for service recently. Fernando made things very easy. Kyle helped too. Service was very quick and thorough. Everything was done properly. More

Seth is awesome . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! More

Seth was awsome! My BMW emerged from its service event clean and appearing that it was given quality care. Since the service area is completely enclosed, was impossib My BMW emerged from its service event clean and appearing that it was given quality care. Since the service area is completely enclosed, was impossible for customer to see the work as it progressed. More

Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More

Prompt and kept me updated during my stay They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Plea They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Pleasant atmosphere. More

Fernando was personable and professional. I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man wh I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man who asks you who you are the time of your appointment and who your service provider is. Then you get out of your car and go to a host desk where you give them your keys, sign in and they tell you to sit in the waiting room and that your advisor will be in shortly. So you sit for a while, your advisor shows up and you go to their desk. You wait while they pull up your information and verify it, then you sign and go back to the waiting room. Throughout the two hour wait for an oil change you are asked by several others if you have been helped.. So many steps in a very simple process. More

Sarasota BMW*** Great Service Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a ren Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a rental overnight so we would not be without a car. No charge to us. More