BMW of Sarasota - Service Center

Great Service. Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He wa Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He was a pleasure to deal with and he exemplified the type of employee needed in a quality dealership. More

Derek was the service manager assigned to me & he was very helpful. Gave me options and explained them. He also arranged for a loner with Hertz. However was the service manager assigned to me & he was very helpful. Gave me options and explained them. He also arranged for a loner with Hertz. However I had problems with the hertz loner, tire rapidly losing air. Filled it up & found a hertz dealer in Venice. They were very helpful however they didn’t have a car to swap. I had someone pick me up and when my car was ready Derek arraigned to have Uber pick me up so I could pick up my car. Very pleased with how Derek handled my problem More

2year service Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful More

experience was excellent I was waited on right away, I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .Th I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .They offer you water to drink and let you know that your rep will be with you shortly. Rep is there to greet you in minutes to discuss car problem. Later will come back with an estimate for repair. If it twill take a longer time to fix I always an uber back home. That way i,m not sitting for hours. More

Carlos was fantastic and very knowledgeable . Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys wer Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys weren’t available Carlos stepped up and helped me and then asked a genious to take a moment to make I had all my info ! More

Steph is a great representative Sarasota BMW The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota B The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota BMW Jim Meister More

Great Experience- thanks Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer service. Thanks so much, I love my X5 ;-) More

excellence excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, thanks More

coolant leak Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere else. More

Oil change service. Everyone was friendly and knowledgeable from the person who checked me in and in particularly Derek. He kept me aware of the timing of the repair and Everyone was friendly and knowledgeable from the person who checked me in and in particularly Derek. He kept me aware of the timing of the repair and explained all checks performed. More