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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,085 Reviews

13,085 Reviews of BMW of Sarasota - Service Center

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February 08, 2019

Very attentive and responsive Everyone is polite and friendly. Good place to get service done. Derek is very knowledgeable and helped us out with an issue with engine coolant. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Parker
Feb 12, 2019 -

BMW of Sarasota responded

Melissa, thank you very much for the great review!

February 08, 2019

Excellent BMW has excellent service. Derek always provides me with outstanding service, and takes care of all the details. Everybody is very helpful and friendl More

by LUCASREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thank you very much for the full five stars!

February 08, 2019

Quick easy and complete Great service and easy processing this is the second time I have had to bring my car in for service in the last two months . The dealership is easy ho More

by DFARINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're sorry to hear that you're not enjoying the brand as much as you used to. If there are any questions you need answered, our team is always ready to speak with you. We're happy to hear that the rest of your visit was a great one; thanks for the full five stars!

February 08, 2019

Excellent service, especially with Carlos Munoz Thank you, excellent service!! Service with Carlos was careful, considerate and knowledgeable. Highly recommend Carlos Munoz. I needed a new battery a More

by kellyk82163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Carlos met your every need, Kelly!

February 08, 2019

Great service Carlos is excellent I can always rely on him any time I have issues with my Bmw. He has been my advisor for many years now always pleasant to deal wit More

by GARYOCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for the wonderful review!

February 08, 2019

Carlos is great! My second service experience was, thanks to Carlos, excellent. He is easy to work with, understood the service issue immediately and sent me off in a More

by GLW7104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

February 08, 2019

Great visit Carlos was very helpful. No confusion about what was going to be done. . Work was done well to the car. I will be back. Thanks. More

by DGBOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for the stellar review! We look forward to seeing you again!

February 08, 2019

good experience Carlos was quick, friendly and very helpful. Great customer service . I would recommend him to anyone that needs help. Came for an oil change only. More

by PAMDENOFA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks, Pam, for the fantastic review!

February 08, 2019

In and out in a jiffy! Service writer was efficient and polite! Service was completed in less tha one hour. Car was returned clean and spotless. The pop corn was cold More

by MR. EDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We apologize for the cold popcorn and will look into that issue. We're glad to know that the rest of your visit was overwhelmingly positive. Thanks so much, Jerry!

February 07, 2019

Visit due to service Everything was outstanding, Fernando was very courteous and professional. I was helped on time and was able to leave within the quoted time frame. Gre More

by PANTEA.ADIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 12, 2019 -

BMW of Sarasota responded

We're glad to hear that Fernando made your visit a great one. Thank you!

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