BMW of Sarasota - Service Center

I am so grateful for Carlos. Carlos went over and above what most others would do for me and my family last summer and even during a normal service. Please always send me to carlo Carlos went over and above what most others would do for me and my family last summer and even during a normal service. Please always send me to carlos! More

Emergency Service of my Z4 Hi, I want to start by saying Thank You for such prompt service in helping me out with my dead battery. I had just arrived for the winter to find that Hi, I want to start by saying Thank You for such prompt service in helping me out with my dead battery. I had just arrived for the winter to find that my battery had died and I couldn’t get into my car to open the trunk to access the battery. Your guys went above and beyond and came out to me. They had to charge the existing battery for about 10 minutes before they were able to jump start it. Then I followed them back to the dealership where your service agent Maria was extremely nice and got my car right in to install a new battery and at the same time addressed some additional items that were do for service. All in All great experience from the entire service department at BMW of Sarasota. More

Maria is the best! Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive i Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive in pricing. More

Received prompt attention and service! Had an issue with fumes coming inside the car! Brought it in for a check up! A loaner car was provided for me! The problem got resolved including a ne Had an issue with fumes coming inside the car! Brought it in for a check up! A loaner car was provided for me! The problem got resolved including a new battery! More

Service and purchase I always enjoy dealing with Carlos for service on my 750ix and 335ci. He is knowledgeable, personable and gets things done. While visiting with him I I always enjoy dealing with Carlos for service on my 750ix and 335ci. He is knowledgeable, personable and gets things done. While visiting with him I discussed replacing my 2008 335ci. He was most helpful and introduced me to Lisa Valle, a sales associate . She asked the right questions that led me to decide on a 330i that really fit my needs. More

Excellent service provided by Carlos Munoz Carlos Munoz does an amazing job. He always makes me and my wife feel welcome, he is friendly and corteous. Carlos always provides excellent customer Carlos Munoz does an amazing job. He always makes me and my wife feel welcome, he is friendly and corteous. Carlos always provides excellent customer service, and great work quality. More

pleasant and helpful My experience was very pleasant. Everyone was kind and courteous. Derek was very professional, kind and patient in educating me about what my car need My experience was very pleasant. Everyone was kind and courteous. Derek was very professional, kind and patient in educating me about what my car needed and in answering all my questions. More

Maria Lizardi is Outstanding Great service as usual. BMW of Sarasota services all of my vehicles. The technicians are factory trained and always complete a full inspection during Great service as usual. BMW of Sarasota services all of my vehicles. The technicians are factory trained and always complete a full inspection during every visit. More

Best Experience Ever! I could not ask for a better or smoother experience. We had to have the car towed to the dealership but everything went very smoothly. Kyle Taber is I could not ask for a better or smoother experience. We had to have the car towed to the dealership but everything went very smoothly. Kyle Taber is definitely a wonderful asset to your dealership. Thanks for everything! Hope I don't need you again soon but if I do, I know I will be taken care of :) More

Good but not great Upon arrival we were greeted but not told where to go next. It took several minutes and a trip inside and asking questions for us to learn that we wer Upon arrival we were greeted but not told where to go next. It took several minutes and a trip inside and asking questions for us to learn that we were supposed to go to class the check in desk. After doing this we went inside and waited 15 to 20 minutes for the service advisor. Service advisor Lewis Mention was great. Personable, knowledgeable and professional. Explained everything quite well More