12,823 Reviews of BMW of Sarasota - Service Center
Carlos is always excellent BMW Sarasota has excellent service. They always check my car thoroughly even if I'm in for routine maintenance. Carlos always ttakes the time to educ BMW Sarasota has excellent service. They always check my car thoroughly even if I'm in for routine maintenance. Carlos always ttakes the time to educate me on understanding my cars's needs and is professional and caring. He is top notch. More
An Outstanding Experience I could not be happier with the entire experience! From the drop off, to the comfortable and cheerful waiting area...the short wait...And the qualit I could not be happier with the entire experience! From the drop off, to the comfortable and cheerful waiting area...the short wait...And the quality of the service. Lewis saw to it that all went well and explained what would and what did happen. More
Never told my car was ready At 11:00 A.M. I was told my car would be ready in 45 minutes. Waited until 1:15 and then found out car had been ready for quite some time. Jessica t At 11:00 A.M. I was told my car would be ready in 45 minutes. Waited until 1:15 and then found out car had been ready for quite some time. Jessica the concierge was nowhere to be found. Will take my non-warranty business somewhere else. If it wasn't for a young guy who asked if we had any problems I might still be there. More
every week i take my cooper in they never get it right i have had a bad experience. every week i take my cooper in. then the next week something else goes wrong. they do not check it correctly the first ti i have had a bad experience. every week i take my cooper in. then the next week something else goes wrong. they do not check it correctly the first time. i want them to check it all over and fix everything not keep coming back. i am beginning to think they do not know how to fix mini coopers. More
Service and repairo Wonderful service as usual. Staff very nice. Good coffee. Problem was guockly discovered. Repairs were completed in reasonable amount of timr. Very Wonderful service as usual. Staff very nice. Good coffee. Problem was guockly discovered. Repairs were completed in reasonable amount of timr. Very pleased with results. Until next time thank you. More
Such a professional job Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! More
Bmw i3 Service Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! More
Professional, Timely, Customer Waiting area was comfortable. There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after bei There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after being promised they would be. Now I have to return next Sunday. More
GREAT SERVICE I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. More
Quick service, excellent results. Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impre Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impressed with this service department. It was my first visit. More