BMW of Sarasota - Service Center

Bmw i3 Service Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! More

Professional, Timely, Customer Waiting area was comfortable. There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after bei There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after being promised they would be. Now I have to return next Sunday. More

Never told my car was ready At 11:00 A.M. I was told my car would be ready in 45 minutes. Waited until 1:15 and then found out car had been ready for quite some time. Jessica t At 11:00 A.M. I was told my car would be ready in 45 minutes. Waited until 1:15 and then found out car had been ready for quite some time. Jessica the concierge was nowhere to be found. Will take my non-warranty business somewhere else. If it wasn't for a young guy who asked if we had any problems I might still be there. More

GREAT SERVICE I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. More

Service and repairo Wonderful service as usual. Staff very nice. Good coffee. Problem was guockly discovered. Repairs were completed in reasonable amount of timr. Very Wonderful service as usual. Staff very nice. Good coffee. Problem was guockly discovered. Repairs were completed in reasonable amount of timr. Very pleased with results. Until next time thank you. More

Such a professional job Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! More

Initial visit to the Service Dept. Could be the best experience I’ve had at a dealership service center. Nice atmosphere, professional, courteous, and work was completed in a timely fas Could be the best experience I’ve had at a dealership service center. Nice atmosphere, professional, courteous, and work was completed in a timely fashion. More

Quick service, excellent results. Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impre Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impressed with this service department. It was my first visit. More

Exemplary customer experience BMW of Sarasota continues to offer superior service. I’ve had my car there three times in the last 5 months for various reasons. First a recall, next BMW of Sarasota continues to offer superior service. I’ve had my car there three times in the last 5 months for various reasons. First a recall, next a windshield replacement and most recently a 10k service. Each time was a pleasant and low impact experience. I was given a loaner when needed. And all service was completed when promised. The SA, Fernando, was attentive and communicative. And every time my car was washed before being returned to me. It doesn’t get any better. More

Very Poor Service There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet to receive that call. Now the same warning light has returned after taking a week to fix. More