BMW of Sarasota - Service Center

Oil change The staff and facilities are first class. The waiting room is stocked with free goodies. But the wait is the problem. For a two o’clock appointment fo The staff and facilities are first class. The waiting room is stocked with free goodies. But the wait is the problem. For a two o’clock appointment for an oil change, I did not get out of there until 4:30. I think this is rather excessive so I probably will not be back for an oil change again. More

I expected to have my repair made without cost to me. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. More

Replacement of charger for i3 Greg Jones was very good and very fast to diagnose and then replace the i3 charger. Thanks for the great service. Very happy with the result. Greg Jones was very good and very fast to diagnose and then replace the i3 charger. Thanks for the great service. Very happy with the result. More

Thank you for the great service Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely mann Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely manner. More

M5 Rear Brakes Valentina was excellent and had my car in and out in no time and on Christmas Eve. I would recomend this dealership to any M owner as they have the pa Valentina was excellent and had my car in and out in no time and on Christmas Eve. I would recomend this dealership to any M owner as they have the parts and service personal r=to assist. More

Great Service Center Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands an Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands and got a call back when our car was ready. We appreciate that they always clean the car. We highly recommend it. More

Always satisfied ! Problem with vehicle is not resolved and found out a few more things that need to be taken care of . No doubt that Fernando is on top of it . As alw Problem with vehicle is not resolved and found out a few more things that need to be taken care of . No doubt that Fernando is on top of it . As always , great service ! More

service on breaks i arrived 30 minuits late and the service still took the can in quickly and completed the service very fast derick was very helpful and professional i arrived 30 minuits late and the service still took the can in quickly and completed the service very fast derick was very helpful and professional More

scheduled maintenance ie oil change Great service as usual for maintenance. Very professional service from getting appointment, dropping off car and discussions with service staff. Thoro Great service as usual for maintenance. Very professional service from getting appointment, dropping off car and discussions with service staff. Thorough check up and exit discussion with Fernando. More

Unscheduled service visit Despite not having an appointment when my tire pressure light indicated a problem I drove to Sarasota BMW for service. They diagnosed the problem,real Despite not having an appointment when my tire pressure light indicated a problem I drove to Sarasota BMW for service. They diagnosed the problem,realized they didn't have the replacement tire in stock, ordered it immediately, gave me a loaner car to use, and fixed the problem so that I could pick up my car later in the day. It was smooth, no hassle service. More