BMW of Sarasota - Service Center

Quick and friendly service appointment. Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very friendly. Great communicator. More

A Warm Florida Welcome for a New Yorker I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journe I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journey down from NYC, I figured it would be a good idea to visit BMW of Sarasota to keep my family riding safely. When I first arrived at the dealership on 25 OCT 2018, I was warmly welcomed by Johnny O. and immediately checked in. My service advisor, Jessica Caycedo, was absolutely awesome and super professional throughout my stay. She expedited the process for me and even took an interest in our beloved English bulldog and road trip companion, Lola. In no time at all I was on my way. Jessica gave me a full rundown of the vehicle and points of inspection. Lastly my vehicle was washed and I was shocked to see that the service dept. even vacuumed the inside (it was a mess with the dog plus multiple trips to the beach so I really was not expecting that LOL). Many thanks to the team at BMW of Sarasota for all of your help. Wish you were my local go-to in NYC but we’ll be sure to stop in again the next time we are in town! More

Well Done! This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. More

Excellent Prompt attention, no waiting time. Service done as described. Good amenities at the dealer. Fernando, as always, provides excellent service and rappor Prompt attention, no waiting time. Service done as described. Good amenities at the dealer. Fernando, as always, provides excellent service and rapport with the clients. More

Great service again Seth goes above and beyond every time I'm in service. He communicates promptly via my preference (text), and each time has found a way to exceed my ex Seth goes above and beyond every time I'm in service. He communicates promptly via my preference (text), and each time has found a way to exceed my expectations. I almost like going into service! :) More

Very professional customer service Mr Carlos Munoz is a really good customer service very professional find to help you with your car he speak Spanish and English and I recommend if don Mr Carlos Munoz is a really good customer service very professional find to help you with your car he speak Spanish and English and I recommend if don’t fell comfortable in the dealer trying to lead with Carlos Munoz in Bmw of Sarasota. More

Car service my car was in need of service for AC issues. Due to the care needing more maintenance, I was offered a loaner until the car was ready. Fernando provid my car was in need of service for AC issues. Due to the care needing more maintenance, I was offered a loaner until the car was ready. Fernando provided great customer service to ensure my vehicle would be taken care of. More

Maintenance Service call Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 sta Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 stars. More

Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More

Annual service my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like worki my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like working with Derek. More