BMW of Sarasota - Service Center

Exceptional communication with regards to timing, services required and cost. Represents company in professional manner services required and cost. Represents company in professional manner More

Perfect from drop off to pickup. Absolutely loved the video link going through the car and what was done during the appointment. A+++ Absolutely loved the video link going through the car and what was done during the appointment. A+++ More

With four plus visits on a new 2024 X7, car was delivered back and still has the same issue. Unfortunately, due to the issues around the lack of attention on resolving the issue, we will not be moving forwar back and still has the same issue. Unfortunately, due to the issues around the lack of attention on resolving the issue, we will not be moving forward with any additional purchases in the near future. Seeking to have the vehicle purchase back. More

Work was completed as scheduled. Vehicle was thoroughly cleaned and Nick, the service technician was a pleasure to deal with. Vehicle was thoroughly cleaned and Nick, the service technician was a pleasure to deal with. More

Everyone we have worked with are really nice. We just wished that we were given better info re the programming update where we had a recall, as far as how much time it could have taken. We were t We just wished that we were given better info re the programming update where we had a recall, as far as how much time it could have taken. We were there 5.5 hours for an 8am appointment for oil change and reprogramming. We could have organized our day better. More

I could not be happier with the service department all my concerns were addressed and all needed repairs are completed without issue. My car care, professional Greg Jones is an adamant professional, and he i concerns were addressed and all needed repairs are completed without issue. My car care, professional Greg Jones is an adamant professional, and he is very thorough and answering any questions I may have. More

Would not warranty a rusted part because “it must have seen salt water”. I live in Florida, of course there is salt in the air. Disappointed in BMW warranty program seen salt water”. I live in Florida, of course there is salt in the air. Disappointed in BMW warranty program More

Focused on my needs and were responsive. Repaired the vehicle in a timely fashion and were communicative Repaired the vehicle in a timely fashion and were communicative More

requiring a survey participant to physically type input into your system is a survey killer; please don't bother wasting my time again into your system is a survey killer; please don't bother wasting my time again More

Very well run. My appointment could not have gone any better or smoother. Feeling grateful. My appointment could not have gone any better or smoother. Feeling grateful. More