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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,528 Reviews

13,528 Reviews of BMW of Sarasota - Service Center

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December 01, 2018

Why go anyplace else. There are so many repair facilities that claim they repair BMW’s. Frankly they don’t have a clue. Been there done that. Don’t waste your time or mon More

by jdr1465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

BMW of Sarasota responded

We're thrilled to have earned such high praise. Thank you very much!

December 01, 2018

Recall Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your servic More

by MC4238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

BMW of Sarasota responded

Thanks so much for the amazing review!

December 01, 2018

Excellent Experience Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back. More

by PDAVISCLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

BMW of Sarasota responded

Thank you for the excellent review. We look forward to seeing you again!

December 01, 2018

Excellent service manager Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of S More

by THEOFLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos made your visit a great one!

December 01, 2018

Service Good, xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xxx. Xxxx xxx xx xxx xx. More

by HUTCHINCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Abby Abouzeid
Dec 03, 2018 -

BMW of Sarasota responded

Thank you!

December 01, 2018

Terrific Derek in Service at BMW Sarasota is terrific! Very professional, honest and stays on top of things. Kept me informed, steered me to the best service o More

by GREGOED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

BMW of Sarasota responded

We are happy to hear that Derek delivered an exceptional customer service experience. Thanks so much for your excellent review!

December 01, 2018

leaking tire The service bay is great. It's wonderful to get the help you need and get on your way. The service area is efficient and clean with great customer s More

by BARBARA.WULF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

BMW of Sarasota responded

We're so happy to hear that you received great service when you visited us recently. It seems that you had a great visit with us, but you've given us a low rating. If there was something more that we could've done to improve your experience, please feel free to send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 30, 2018

Maria, Mariiiiaaaaaa. . . Maria is awesome! She is very professional, and does everything she can to get you in and out as quickly as possible. I highly recommend scheduling wi More

by NICKPARISEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

BMW of Sarasota responded

It's great to know that Maria made your visit stress-free and pleasant. Thanks for the awesome review!

November 30, 2018

BMW X5 service & repairs We bought an CPO X5 diesel a few years back that I use on my I4 commute... The sales team is phenomenal, and were very help in helping me find the ri More

by tampa.mdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana Bourey
Nov 30, 2018 -

BMW of Sarasota responded

We can't thank you enough for your loyalty; it's truly appreciated. Thank you for your incredible review!

November 30, 2018

Fast, friendly and professional The service department works in a very professional manner. The waiting area is very nice. Valentina kept us updated throughout the process. I would r More

by GARABEDDAVE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Nov 30, 2018 -

BMW of Sarasota responded

We're happy to hear you had a great visit with us. Thanks so much for your wonderful review!

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